Jeffrey Zella
Tulsa,OK
Summary
Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting customer service, sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams that thrive in a positive environment where all suggestions concerns and ideas can be voiced on a regular basis in accordance with the companies core beliefs and values.
Overview
16
16
years of professional experience
Work History
Sales Manager
Galaxy Home Recreatiom
03.2024 - Current
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Surpassed all other locations in YTD sales by over one million dollars
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed and shared advanced product knowledge and awareness of existing and new products of competitors
- Achieved a team closing percentage of 40%
Director of Sales
PPK Investments / Country Cannabis
01.2019 - 02.2024
- Built high- performance team by recruiting and developing top sales and customer service talent then training, mentoring and motivating them to expand brands and meet revenue targets
- Sold and serviced 800+ Retail accounts starting from $0 in sales to reaching over $400,000 month
- Balanced and managed fluctuating inventory levels while continuing to create new and exciting products for retail partners to foster client loyalty and satisfaction
- Provided ongoing support to Retail Partners on how to display and merchandise products to increase their revenue
- Developed mutual respect with team members by physically assisting them in the field on how to achieve very high levels of standards in customer service, Retail Partner retention and expansion
- Provided CEO with detailed analysis of market penetration and growth towards o revenue targets
- Led regular team meetings to acknowledge and share areas of success, objections and how to overcome them, but most importantly how their work environment can be fun and exciting so that all Team members function harmoniously.
Sales Team Leader
Dreamfieds Distribution
01.2017 - 12.2018
- Selected, trained , developed , mentored and motivated highly skilled retail customer service and sales representatives.
- Supported stores conducting sales promotions and special events to maximize client loyalty and customer satisfaction as well as assisted Retail Partners in maintaining visual standards by setting up interior display to meet merchandising guidelines
- Sold and serviced over 250+ Retail Partners starting from $0 sales to over $300,000 a month.
- Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information so that Company Core Values and goals can be met.
- Performed inventory control procedures to manage stock.
Sr. Sales Agent / Corporate Trainer
Welk Resorts Vacation Ownership
01.2009 - 01.2016
- Assisted in re-connecting families through consultative sales approach to increase their quality of life and create lifelong memories in Vacation Ownership space
- Top 10 of 200+ Sr. Agents and personal sales volume exceeded $1,000,000 for 5 consecutive years
- Trained, coached, and mentored new sales associates for maximum performance
Education
Bachelor of Science - Sports Medicine / Athletic Training And Coaching
Kent State University
05.1992
Skills
- Corporate Training
- Customer Service
- Ethical Leader
- Active Listener
- Skilled Motivator
- Experienced Closer
Timeline
Sales Manager
Galaxy Home Recreatiom
03.2024 - Current
Director of Sales
PPK Investments / Country Cannabis
01.2019 - 02.2024
Sales Team Leader
Dreamfieds Distribution
01.2017 - 12.2018
Sr. Sales Agent / Corporate Trainer
Welk Resorts Vacation Ownership
01.2009 - 01.2016
Bachelor of Science - Sports Medicine / Athletic Training And Coaching
Kent State University
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