Jeffrey A Ford
Certified Medical Assistant
jeffreyarlando@gmail.com,WI
Summary
Compassionate Certified Medical Assistant with extensive experience at Ascension Milwaukee Hospital, excelling in patient care coordination and clinical documentation. Proven ability to enhance patient outcomes through effective communication and education. Skilled in phlebotomy and infection control, ensuring a safe and welcoming environment for patients while optimizing workflow efficiency.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
24
24
years of professional experience
Work History
Certified Medical Assistant
MHSI/Fast Pace Medical Staffing
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
Certified Medical Assistant
Ascension Milwaukee Hospital
06.2001 - 08.2023
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Completed EKGs and other tests based on patient presentation in office.
Education
Accredited Online Certification - Certified Medical Assistant
ProTrain/Ascension Hospital Milwaukee
Raleigh, NC08-2021
Skills
- Patient documentation
- Phlebotomy techniques
- Problem-solving
- Basic life support
- Time management
- Patient care
- HIPAA compliance
- Specimens collection and processing
- Attention to detail
- Multitasking and organization
- Safety compliance
- Patient assessments
- Infection control
- Patient education
- Vital sign monitoring
- Patient scheduling
- Team collaboration
- Verbal and written communication
- Clinical documentation
- Wound care
- Injection administration
- Sterilization techniques
- Medication administration
- Medical terminology
- Electronic health records
- Inventory management
- Conflict resolution
- Medical records management
- Schedule coordination
- Medical billing
- Medical billing and coding
- Telephone etiquette
- Inventory and supply management
- Blood pressure measurement
- Needs assessments
- Insurance confirmation
- Healthcare procedures
- Medical records oversight
- Sample collection procedures
- Workflow organization
- HIPAA protocols
- Reliable team player
- Patient care coordination
- Compassionate caregiver
- Customer service
- Patient management
- Data entry
- Immunization administration
- CPR
- General housekeeping
- First aid
- Emergency procedures
- Electronic medical records
- Medical office management
- Complex Problem-solving
- Suture removal
- Appointment setting
- Equipment sterilization
- Hospice care
- Phlebotomy
- Medical office administration
Timeline
Certified Medical Assistant
MHSI/Fast Pace Medical Staffing
10.2023 - Current
Certified Medical Assistant
Ascension Milwaukee Hospital
06.2001 - 08.2023
Accredited Online Certification - Certified Medical Assistant
ProTrain/Ascension Hospital Milwaukee
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