Jeffrey F. Goins
Chicago,IL
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Honda Car Dealership honed my problem-solving skills and strong work ethic. Demonstrated excellence in maintaining punctuality and a clean driving record, I significantly contributed to operational efficiency and team collaboration, ensuring vehicles met the highest standards of cleanliness and safety.
Experienced with maintaining cleanliness and assisting with daily operations. Utilizes strong organizational skills to manage deliveries and support team activities. Track record of reliable performance and effective communication.
Overview
29
29
years of professional experience
Work History
Porter
Honda Car Dealership
01.2024 - 07.2024
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Reduced customer wait times by quickly performing minor maintenance tasks, such as refueling and washing cars.
- Improved dealership appearance by maintaining clean and organized car displays.
- Collaborated with sales staff to ensure timely preparation of sold vehicles, ultimately boosting customer satisfaction rates.
- Minimized potential damage risks during transportations by following best practices in maneuvering tight spaces.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Care Assistant
Helping Homes
01.2021 - 01.2023
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
Driver
Progressive II
08.1995 - 12.2021
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
Education
GED -
Safer Foundation
571 W. Jackson Chicago,Illinis 6060203-1982
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Valid Driver's license
- Punctual and dependable
- Facility opening and closing
Timeline
Porter
Honda Car Dealership
01.2024 - 07.2024
Care Assistant
Helping Homes
01.2021 - 01.2023
Driver
Progressive II
08.1995 - 12.2021
GED -
Safer Foundation
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