Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic

Jeika Robles

Belleville,NJ

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Closing Manager

Americas' Food Basket
09.2024 - 05.2025
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.

Sales Lead Keyholder

The Vitamin Shop
06.2022 - 08.2024
  • Completed store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

Medical Receptionist

Cape Family Medicine
03.2021 - 05.2022
  • Supported office staff and operational requirements with administrative tasks.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Registered and verified patient records before triage with most up-to-date information.

Assistant Store Manager

AT&T Live Mobile
04.2019 - 03.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Mobile Expert

Flextronics
03.2015 - 07.2018
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Dra. Maria Cadilla
Puerto Rico

Skills

  • Customer service
  • Relationship building
  • Operational efficiency
  • Team management
  • Opening and closing coordination
  • Cash handling
  • Telephone etiquette
  • Workflow optimization
  • Medical office administration
  • Problem-solving
  • Sales strategies
  • POS systems
  • Customer experience

Languages

English
Full Professional
Spanish
Native or Bilingual

Awards

  • Best of the Best Award
  • Employee of the Month

Flex (Flextronics) Florida

Recognition from the District Manager, Luis Baez

For exceeding all Metric goals.

Timeline

Closing Manager

Americas' Food Basket
09.2024 - 05.2025

Sales Lead Keyholder

The Vitamin Shop
06.2022 - 08.2024

Medical Receptionist

Cape Family Medicine
03.2021 - 05.2022

Assistant Store Manager

AT&T Live Mobile
04.2019 - 03.2021

Mobile Expert

Flextronics
03.2015 - 07.2018

High School Diploma -

Dra. Maria Cadilla

Similar Profiles

CREATE PROFILE