Jeimmy Talavera
Milwaukee
Summary
Proven track record in enhancing customer service efficiency and appointment scheduling accuracy at RadNet, leveraging strong attention to detail and critical thinking. Excelled in team collaboration and computer skills, significantly improving operational workflows. Demonstrated exceptional ability in handling high-volume tasks, prioritizing customer needs, and maintaining a safe work environment.
Overview
7
7
years of professional experience
Work History
Appointment Scheduler
RadNet
01.2023 - 02.2025
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective clients.
Package Handler
Amazon
04.2020 - 12.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Customer Service Representative
Alorica
10.2017 - 03.2020
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Provided language translation services for customer service inquiries.
Education
Associate of Science -
High School Diploma -
Union High School
Tulsa, OK05.2017
Skills
- Meeting deadlines
- Calendar Management
- Attention to Detail
- Patient Registration
- Production Scheduling
- Teamwork and Collaboration
- Computer Skills
- Critical Thinking
- Effective Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Appointment Scheduler
RadNet
01.2023 - 02.2025
Package Handler
Amazon
04.2020 - 12.2022
Customer Service Representative
Alorica
10.2017 - 03.2020
Associate of Science -
High School Diploma -
Union High School
Similar Profiles
Jazmine CarrizosaJazmine Carrizosa
ROCC MRI Technician Assistant at RadNetROCC MRI Technician Assistant at RadNet
Julieanna McGlamaryJulieanna McGlamary
Ultrasound Student at RadNetUltrasound Student at RadNet
Yesenia EspinozaYesenia Espinoza
Patient Service Representative at RadNetPatient Service Representative at RadNet
Ariana PartidaAriana Partida
Extern at RadNetExtern at RadNet
Daniel HarrisonDaniel Harrison
Warehouse Associate at Vital Records ControlWarehouse Associate at Vital Records Control