Jeisha Santana
Kissimmee,FL
Summary
Dynamic Pharmacy Technician with proven expertise at Walgreens in medication management and patient care. Adept at collaborating with healthcare professionals to enhance patient outcomes while ensuring drug safety and confidentiality. Recognized for effective communication and problem resolution skills, consistently delivering exceptional customer service and maintaining accurate inventory control.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Kissimmee, Florida
06.2022 - Current
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained accurate inventory of pharmaceuticals and supplies in the pharmacy.
- Educated customers on medication usage and potential side effects.
- Collaborated with healthcare professionals to support patient care initiatives.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Restocked shelves with new supplies of medications as needed.
Education
Associate of Arts - Sociology
Valencia College
Orlando, FLAssociate of Science - Radiography
Valencia College
Orlando, FLSkills
- Patient care
- Medication management
- Customer service
- Inventory control
- Effective communication
- Data entry
- Problem resolution
- Drug safety
- Team collaboration
- Confidentiality and HIPAA
- Medication dispensing
- Insurance billing
Certification
- PTCB (Pharmacy Technician Certification Board)
- High School Diploma (Honor)
Languages
Spanish
Native/ Bilingual
English
Full Professional
Portuguese
Professional
Affiliations
- Volunteer engagement
- Traveler pharmacy technician
- Trilingual
Timeline
Pharmacy Technician
Walgreens
06.2022 - Current
Associate of Arts - Sociology
Valencia College
Associate of Science - Radiography
Valencia College
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