Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jeisson Guerrero Estrada

Seattle,WA

Summary

A passionate UX Researcher with a robust foundation in design thinking, adept at leveraging qualitative and quantitative methodologies to uncover deep user insights. Driven to strategically influence product direction, I translate complex human behavior into actionable insights that drive continuous innovation and improvements.

Overview

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1
Certification

Work History

UX Researcher

University of Washington School of Medicine
03.2025 - 06.2025
  • Led targeted workshops within the UW School of Medicine PhD students, fostering cross-functional collaboration and ideation that directly resulted in novel UX enhancements and optimized AI integration for key medical research and educational platforms.
  • Developed a strategic roadmap for on-device AI at the UW School of Medicine, prioritizing privacy, reducing latency, and eliminating cloud reliance, enabling complete control over proprietary AI models.
  • Enhanced the strategic role of qualitative research at the University of Washington School of Medicine, showcasing its ability to drive innovative solutions for healthcare and academic challenges.
  • Created and utilized a comprehensive codebook during workshops to systematically identify common themes and subthemes within qualitative data, ensuring robust insights.
  • Built trust and open dialogue with faculty, students, and medical professionals to ethically collect essential data for understanding user experiences in a medical context.

UX Researcher

Exemplars in Global Health
01.2025 - 03.2025
  • Led usability testing initiatives at the Exemplars in Global Health website, driving data-driven design improvements that significantly increased digital product usability.
  • Influenced product strategy through mixed-methods research (survey data analysis, in-depth user interviews), identifying and resolving key pain points to enhance product usability.
  • Analyzed interview transcripts from artifact walkthroughs using the "talk aloud" method to uncover critical usability issues, including misinterpretation of content order that negatively impacted user perception.
  • Identified significant usability challenges in interactive tools, such as discoverability issues for hover features and the complexity of visual graphs, leading to user confusion.
  • Presented impactful UX research findings and actionable insights to key stakeholders and executive leadership, guiding strategic decisions.

Education

Master of Science - Human-Centered Design & Engineering

University of Washington
Seattle, WA
06-2027

Bachelor of Arts - Business Administration - Marketing Concentration

Western Washington University
Bellingham, WA
06-2022

Associate of Arts - Business Administration And Management

Highline College
DesMoines, WA
09-2017

Skills

  • Mixed Methods Research
  • Card Sorting
  • Tree Testing
  • Code Books
  • Surveys & Questionnaires
  • Figma
  • Wireframing & Prototyping
  • SPSS
  • Tableau
  • Python
  • SQL

Certification

  • Foundations of Data Analytics , University of Washington, Seattle - 2024
  • Foundations of Programming: Python , University of Washington, Seattle - 2024
  • UX & UI Design , University of Washington, Seattle - 2023

Timeline

UX Researcher

University of Washington School of Medicine
03.2025 - 06.2025

UX Researcher

Exemplars in Global Health
01.2025 - 03.2025

Master of Science - Human-Centered Design & Engineering

University of Washington

Bachelor of Arts - Business Administration - Marketing Concentration

Western Washington University

Associate of Arts - Business Administration And Management

Highline College
Jeisson Guerrero Estrada