Jekemasor Bland
Dual Rate Supervi
Chicago,IL
Summary
Detail-oriented Dual Rate Supervisor executing casino operations procedures and regulatory requirements to provide exceptional service and value to guests. Strong leadership with staff, management and public. Possess excellent business sense and high professional ethics.
Overview
20
20
years of professional experience
Work History
Dual Rate Supervisor
Ameristar Casino
05.2013 - 05.2024
- Act as liaison between other departments to ensure overall satisfaction of guests.
- Assisted in resolving conflicts between team members, to promote a harmonious work environment.
- Monitor jackpot transactions, investigates and corrects discrepancies when necessary.
- Maintained strict compliance with industry regulations and company policies through comprehensive training initiatives.
Teller Supervisor
Bank Of America
10.2005 - 10.2010
- Managed teller schedules, ensuring adequate staffing levels during peak business hours.
- Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
- Examined tellers' reports of daily transactions for accuracy.
Clerk
Volt Temporary Service
02.2004 - 03.2005
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Education
No Degree - Business Administration And Management
Southern Illinois University Carbondale
Carbondale, ILCertification - Career And Technical Education
The Cara Program
Chicago, ILSkills
- Team motivation
- Workplace Safety
- Operational Efficiency
- Scheduling Coordination
- Compliance Management
- Interpersonal Communication
Timeline
Dual Rate Supervisor
Ameristar Casino
05.2013 - 05.2024
Teller Supervisor
Bank Of America
10.2005 - 10.2010
Clerk
Volt Temporary Service
02.2004 - 03.2005
No Degree - Business Administration And Management
Southern Illinois University Carbondale
Certification - Career And Technical Education
The Cara Program