Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Valentina Johnson

Lake Charles,Louisiana

Summary

Skilled Dual Rate Supervisor with background in managing operations and staff across diverse industries. Notable strengths include ability to lead teams, resolve conflicts, and improve operational efficiency. Demonstrated success in fostering employee engagement and enhancing customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dual Rate Supervisor

Horseshoe Casino
Westlake, LA
11.2022 - Current
  • Monitored gaming tables for compliance with established rules and regulations.
  • Assisted in training new dealers, ensuring accuracy in dealing procedures.
  • Maintained a friendly and professional demeanor while interacting with players, staff, and guests.
  • Provided customer service to resolve disputes or complaints.
  • Supervised staff to ensure they are adhering to company policies and procedures.
  • Maintained expert knowledge of casino table games and dealing procedures through study, experience and occasional fill-in duty as dealer.

Poker Dual Rate Supervisor

Golden Nugget Lake Charles Hotel & Casino
Lake Charles, LA
11.2015 - 11.2022

Same duties as my current employer

Education

High School Diploma -

Washington Marion Magnet High
Lake Charles, LA
05-1990

Skills

  • Workplace Safety
  • Supporting promotions
  • Compliance Management
  • Team motivation
  • Gaming regulations
  • Leading employees
  • Policy Enforcement
  • Training employees

Certification

  • Risk and safety training course
  • Active shooter course
  • Preventing Workplace Harassment training course
  • Fire safety and Prevention course

Timeline

Dual Rate Supervisor

Horseshoe Casino
11.2022 - Current

Poker Dual Rate Supervisor

Golden Nugget Lake Charles Hotel & Casino
11.2015 - 11.2022

High School Diploma -

Washington Marion Magnet High

Similar Profiles

CREATE PROFILE
Valentina Johnson