Jelle Hogendoorn

Jongejanstrading is the largest outdoor wholesaler in the Netherlands. My duties here consisted of communicating with customers about issues, entering orders, and preparing them for the warehouse. Keeping track of inventory. Purchasing inventory.

• Streamlined purchasing processes, improving order accuracy and reducing lead times.
• Resolved customer inquiries through phone, email, and chat support, enhancing overall satisfaction.

• Oversaw loading and unloading of household goods, ensuring safety and efficiency in transportation.
• Coordinated team efforts to optimize moving processes, enhancing workflow productivity.

My duties included monitoring and updating the website, analyzing web traffic, and writing new informational pages for the website. I was responsible for four different websites in different languages.

• Analyzed system performance metrics, identifying bottlenecks and implementing improvements for scalability.
• Optimized website performance through effective use of SEO best practices and analytics tools.

I was an online marketer for the car brands Range Rover, Jaguar, and Volvo. My work consisted of researching data on new cars that were being produced. I designed web pages for the new cars and was also in charge of the social media accounts for all three car brands. I created a content plan to ensure that content was posted consistently.

• Developed and executed targeted digital marketing campaigns to enhance brand visibility.
• Collaborated with sales team to align marketing efforts with product launches and promotions.
• Managed social media accounts, creating engaging content that increased follower interaction.

This was a temporary job because I could no longer do my sales job due to Covid. In this job, I learned to clear my mind and just work. The days were long and physically demanding.

• Collaborated with team members to streamline assembly processes, enhancing workflow efficiency.
• Maintained cleanliness and organization of work area to uphold safety standards.

My second job was as a door-to-door salesman for charities. There is a stigma attached to people who come to your door trying to "sell" something. Here, I learned to build a personal connection with customers and convince them in the short time you have at the door. Behind every door is a different personality, so it was important to adapt to the person in front of me. This taught me how to connect with all kinds of people.

• Trained new sales representatives on effective door-to-door strategies and customer interaction techniques.
• Established trust with potential clients using transparent communication methods and honest assessments of their requirements.

This was my first job. Here, I learned about working and earning money. I started as a shelf stocker and was eventually promoted to warehouse worker. As a warehouse worker, I was responsible for loading and unloading trucks and checking all incoming and outgoing goods.

• Monitored inventory levels and reported discrepancies to ensure accurate stock management.
• Maintained cleanliness and organization of aisles to promote a safe shopping environment.
• Assisted customers in locating products, providing excellent service to enhance shopping experience.