Jeluntae Lambert
North Little Rock,AR
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Lead Sales Associate
Dollar General Market
11.2023 - 06.2024
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
Hotel Receptionist
Courtyard By Marriott
05.2021 - 08.2023
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
Host
US Pizza
03.2018 - 02.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
JA Fair Preparatory High School
Little Rock, AR06.2017
Skills
- Customer Service
- Retail Store Operations
- Cash Handling
- Team Leadership
- Time Management
- Computer Skills
Timeline
Lead Sales Associate
Dollar General Market
11.2023 - 06.2024
Hotel Receptionist
Courtyard By Marriott
05.2021 - 08.2023
Host
US Pizza
03.2018 - 02.2019
High School Diploma -
JA Fair Preparatory High School