Jemelin Collado Garcia
Freeport,NY
Summary
Customer focused sales and business development professional with strong experience in automotive sales environments. Proven ability to build relationships, manage high-volume customer interactions, and support sales teams to drive revenue. Known for clear communication, reliability, and adaptability. Currently pursuing a college degree while working full-time.
Overview
2
2
years of professional experience
Work History
Business Development Center (BDC) Representative
Stream Auto Outlet
05.2025 - Current
- Handle inbound and outbound customer communications to generate and qualify sales leads
- Build strong customer relationships to increase appointment show rates and sales conversions
- Coordinate closely with sales managers and representatives to support daily sales operations
- Maintain accurate customer records using CRM systems and sales tracking tools
- Deliver professional, friendly service in a fast-paced, goal-driven environment
Business Development / Sales Support
Turn Auto Mall
09.2023 - 05.2025
- Assisted customers throughout the car-buying process, from first contact to appointment scheduling
- Supported sales teams by managing leads, follow-ups, and customer inquiries
- Helped improve customer satisfaction through timely communication and problem resolution
- Used CRM software, Excel, and Google Sheets to track customer activity and performance metrics
- Developed strong sales, negotiation, and customer service skills
Education
Associate in Aeronatical Engineering -
Vaughn College of Aeronautics And Technology
Queens, NY2027
Skills
- Customer Service & Relationship Building
- Automotive Sales Experience
- Lead Generation & Follow-Up
- Communication & Persuasion
- Time Management & Multitasking
- CRM Systems, Microsoft Excel, Google Sheets
Languages
English — Fluent
Spanish — Fluent
Timeline
Business Development Center (BDC) Representative
Stream Auto Outlet
05.2025 - Current
Business Development / Sales Support
Turn Auto Mall
09.2023 - 05.2025
Associate in Aeronatical Engineering -
Vaughn College of Aeronautics And Technology