Jemeshia Hill
Okolona,MS
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
7
7
years of professional experience
2009
2009
years of post-secondary education
1
1
Certificate
Work History
Shift Manager
McDonald's
Tupelo, Mississippi
02.2021 - 12.2021
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new team members in food preparation and safety protocols.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Enforced cleanliness standards in work areas and dining facilities for health compliance.
- Resolved customer complaints promptly to enhance the dining experience.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Implemented promotional campaigns to drive sales and increase customer engagement.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Assistant manager
Kfc
Grand Rapids, MI
09.2018 - 01.2021
- Supervised daily operations and ensured compliance with company standards.
- Trained staff on food safety regulations and customer service protocols.
- Managed inventory and coordinated supply orders for kitchen operations.
- Monitored food quality and presentation to meet brand requirements.
- Collaborated with management to streamline workflow processes in the restaurant.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Shift Manager
Krispy Kreme
Grand Rapids, MI
04.2018 - 11.2020
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new team members in food preparation and safety protocols.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Enforced cleanliness standards in work areas and dining facilities for health compliance.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
Assistant Manager
Popeyes
Grand Rapids, MI
01.2016 - 03.2020
- Assisted in managing daily restaurant operations and staff scheduling.
- Trained new employees on service standards and menu offerings.
- Coordinated inventory management and supply orders for kitchen efficiency.
- Resolved customer complaints to maintain a positive dining experience.
- Monitored food safety practices to ensure compliance with health regulations.
- Managed customer service inquiries and complaints in a timely manner.
Shift Manager
McDonald's
Grand Rapids, Ms
06.2015 - 11.2018
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new team members in food preparation and safety protocols.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Enforced cleanliness standards in work areas and dining facilities for health compliance.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
Education
Jemeshia Hill
Okolona, MSSkills
- Inventory management
- Food safety
- Cash handling
- Staff training
- Servsafe certification
Languages
English
Beginner
Certification
- Servsafe certification
Affiliations
- Manager
- Beautician
- Motivational speaker for the Lord
Timeline
Shift Manager
McDonald's
02.2021 - 12.2021
Assistant manager
Kfc
09.2018 - 01.2021
Shift Manager
Krispy Kreme
04.2018 - 11.2020
Assistant Manager
Popeyes
01.2016 - 03.2020
Shift Manager
McDonald's
06.2015 - 11.2018
Jemeshia Hill
Jemeshia hill
- I Jemeshia hill working on bettering myself talking to the community the youth about the Lord I always wanted to be up motivational speaker I wanted to reach out and touch and heal people with the Lord's word. Also I am a single mom I have a son that's 6 years of age and I'm looking for work I have been off work since for 3 years now going on for I had took a bad turn in my life but I'm back on track so so having me find myself again is was amazing journey with the Lord and I would love to start back work and I think I would like to take the opportunity to put my experience back to work and to use if you guys will have me thank you.
References
References available upon request.
Jemeshia hill
- I Jemeshia hill working on better myself talking to the community the youth about the Lord I always wanted to be up motivational speaker I wanted to reach out and touch and heal people with the Lord's word. Also I am a single mom I have a son that's 6 years of age and I'm looking for work I have been off work since for 3 years now going on for I had took a bad turn in my life but I'm back on track so so having me find myself again is was amazing journey with the Lord and I would love to start back work and I think I would like to take the opportunity to put my experience back to work and to use if you guys will have me thank you.