Jemila Jasmine Cudjoe
Schenectady
Summary
Dedicated medical receptionist skilled in Electronic Health Records (EHR) and insurance verification. Committed to maintaining HIPAA compliance and ensuring data accuracy to enhance patient care and streamline office operations.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Adomfeh Healthcare PLLC
Albany
02.2024 - Current
- Managed patient check-in process and verified insurance information.
- Scheduled appointments and coordinated physician calendars effectively.
- Organized patient records and ensured data accuracy to support efficient operations.
- Handled incoming calls and addressed patient inquiries promptly, enhancing patient satisfaction.
- Processed medical forms and collected necessary patient documentation.
- Communicated with medical staff to facilitate efficient patient flow.
- Utilized electronic health record system for managing patient information.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls, and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments.
- Provided administrative and customer service support to maintain smooth patient workflow.
- Performed data entry tasks related to billing and collections procedures.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
Education
Bachelor of Science - Logistics And Supply Chain Management
Pentcost University
Ghana05-2018
Some College (No Degree) - Patient Care Technician
Excelsior College
Albany, NY06-2026
Skills
- Electronic Health Records (EHR/EMR)
- Patient Scheduling & Triage
- Insurance Verification
- HIPAA Compliance
- Data Entry & Multi-tasking
- Microsoft Office Suite (Word, Excel, Outlook)
- Customer service
- Data accuracy
Timeline
Medical Receptionist
Adomfeh Healthcare PLLC
02.2024 - Current
Bachelor of Science - Logistics And Supply Chain Management
Pentcost University
Some College (No Degree) - Patient Care Technician
Excelsior College