Jemilla Siggers
Summary
Dynamic and results-oriented professional with a proven track record at Elegant Handz LLC, enhancing operational efficiency through expert troubleshooting and meticulous data management. Excelled in customer satisfaction at UWM by resolving technical issues swiftly, showcasing exceptional problem-solving and people skills. Quick learner with a knack for maintaining high service quality under pressure.
Professional with proven experience in clerical support, skilled in managing administrative tasks, data entry, and document management. Strong focus on collaboration and efficiency, ensuring smooth office operations and consistent results. Adaptable and reliable, known for effectively handling changing priorities and supporting team goals. Proficient in Microsoft Office Suite, scheduling, and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerical Support Associate
Elegant Handz Llc
07.2021 - Current
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
Application Specialist
Uwm
01.2023 - 02.2024
- Assisted in the development of product documentation, creating easy-to-follow user guides and manuals.
- Increased customer satisfaction ratings through prompt resolution of technical issues via phone, email, or onsite assistance.
- Contributed to sales growth by demonstrating product expertise during client presentations and negotiations.
- Streamlined communication between departments by establishing clear channels for sharing information.
Sales Associate
Home Depot
04.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Associate Cashier
Kohls Department Store
10.2017 - 06.2018
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Education
High School Diploma -
Detroit Institute of Technology
Detroit, MI06-2017
Skills
- Scheduling appointments
- Expert troubleshooting
- Problem-solving skills
- Quick learner
- Filing systems
- Listening skills
- Typing speed
- Excellent people skills
Certification
- Workplace Health and Safety Certificate – OSHA Training Institute Education Centers.
- Six Sigma Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Application Specialist
Uwm
01.2023 - 02.2024
Clerical Support Associate
Elegant Handz Llc
07.2021 - Current
Sales Associate
Home Depot
04.2019 - 03.2020
Retail Sales Associate Cashier
Kohls Department Store
10.2017 - 06.2018
High School Diploma -
Detroit Institute of Technology
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