Jemin Gandhi
Stockbridge,GA
Summary
Hardworking and motivated professional with several years of experience and a record of success in the industry. Solid history balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
11
11
years of professional experience
Work History
Manager
Buck Creek Market
Jackson, GA
08.2024 - Current
- Managed daily operations and workflow for a successful retail establishment.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw inventory management and supplier relationships for optimal stock levels.
- Trained and mentored staff on customer service protocols and sales techniques.
- Created a welcoming atmosphere to improve customer satisfaction and retention.
- Analyzed market trends to adjust product offerings and pricing strategies.
- Implemented operational improvements to streamline processes and reduce costs.
- Maintained relationships with existing clients by providing superior customer service.
- Fostered community relationships through local events and partnerships to boost sales.
- Identified new opportunities for growth, expansion, and diversification.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Manager
Valero Gas Station
Locust Grove, Georgia
09.2017 - Current
- Managed daily operations to ensure smooth functioning of the gas station.
- Supervised staff to maintain high levels of customer service during shifts.
- Implemented safety protocols to comply with industry regulations and standards.
- Trained new employees on operational procedures and customer interaction techniques.
- Coordinated inventory management to ensure adequate stock of products and supplies.
- Resolved customer complaints efficiently to enhance satisfaction and loyalty.
- Oversaw cash handling processes to guarantee accurate financial transactions.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Coordinated financial management activities including budgeting and expense tracking.
- Created marketing campaigns to attract new customers.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cashier
Lowes Hardware
Stockbridge, GA
02.2015 - 08.2017
- Processed customer transactions using point-of-sale system efficiently.
- Assisted customers in locating products throughout the store.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and returns following company policies.
- Provided product information and recommendations to help customers make informed choices.
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
Bachelor of Business Administration - Computer Information Systems
Georgia State University
Atlanta, GA01-2020
Skills
- Inventory management
- Marketing strategy
- Customer relationship management
- Project management
- Sales techniques
- Financial analysis
- Team leadership
- Problem solving
- Effective communication
- Business administration
- Regulatory compliance
- Cross-functional team management
- Strategic planning
- Recruiting and interviewing
Languages
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
English
Native/ Bilingual
Timeline
Manager
Buck Creek Market
08.2024 - Current
Manager
Valero Gas Station
09.2017 - Current
Cashier
Lowes Hardware
02.2015 - 08.2017
Bachelor of Business Administration - Computer Information Systems
Georgia State University