Enthusiastic animal care professional, successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management, and relationship-building. Calm in crises, with skills to support owners and provide clear communication.
Overview
11
11
years of professional experience
Work History
Veterinary Assistant/Receptionist
Four Paws Veterinary Center
08.2020 - Current
Educated clients on proper animal health care routines
Gathered specimens such as urine, blood and fecal samples for laboratory analysis
Ordered medication refills when needed
Communicated with veterinarians and staff members to maintain patient flow
Reviewed pet records from daily visits and appointments, entering important data into system
Followed up with clients after their visits to ensure satisfaction with services provided
Scheduled and confirmed patient appointments and consultations
Processed financial transactions for clients
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
Team Member
Sweetgrass Food & Co
11.2018 - 06.2019
Cleaned work areas regularly to keep team efficient and eliminate any safety and unsanitary concerns
Corrected issues in a timely manner to maintain productivity goals
Looked for ways to go above and beyond job requirements
Cleaned work areas following each shift by removing trash and sweeping
Cashier/Customer Service
Patty Pan Grill Cooperative
04.2016 - 11.2018
Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
Troubleshot and resolved issues with cash
Helped customers find specific products, answering questions and offering advice
Processed customer payments quickly, and returned exact change and receipts
Camp Counselor
Seward Park Audubon Society
05.2014 - 07.2017
Helped participants enjoy activities while ensuring adherence to protocol
Promoted a fun, safe, and inclusive environment by monitoring the activity of campers to identify and address behavioral issues
Developed events and programs in consideration of the needs, abilities, and interests of participants
Lead Veterinary Client Service Representative at Happy Paws as Strickland Veterinary ClinicLead Veterinary Client Service Representative at Happy Paws as Strickland Veterinary Clinic