JEN HARDEN-FINN

Volunteer Management:

• Develop and implement a volunteer engagement strategy to recruit and retain volunteers.
• Manage onboarding, training, scheduling for volunteers.
• Foster relationships with community partners and educational institutions to strengthen volunteer networks.
• Track volunteer hours, impact, and feedback to continuously improve experiences.

AmeriCorps Program Leadership:

• Oversee all aspects of the AmeriCorps program, including recruitment, placement, and compliance with AmeriCorps policies.
• Provide guidance, mentorship, and professional development opportunities for AmeriCorps members.
• Serve as the liaison between AmeriCorps members and Program Site locations ensuring program goals are met.
• Maintain records, reports, and overall grant management.

• Implemented sales strategies, achieving an average annual branch P&L growth of 15%.
• Developed and nurtured strong relationships with business customers, offering strategic financial advice.
• Organized community workshops promoting financial literacy and wellness.
• Collaborated with local organizations to enhance PNC's visibility within the community.

• Presented sales and merchandising proposals to customers and managed projects from concept to completion.
• Influenced cross-functional teams for better collaboration and streamlined execution of merchandising initiatives.
• Regularly reviewed competitor activity to ensure the company maintained a competitive edge in the market.
• Established successful vendor relationships to negotiate favorable terms and pricing.

• Cultivated relationships with new and existing clients, driving customer satisfaction.
• Worked on RFPs and negotiated vendor agreements for improved pricing and quality.
• Boosted sales performance by effectively managing merchandise assortments and inventory levels.

• Increased sales and profitability by developing and implementing strategic merchandising plans.
• Developed comprehensive seasonal strategies that aligned with company goals and consumer demands.
• Regularly reviewed competitor activity to ensure the company maintained a competitive edge in the market.
• Analyzed sales performance data to identify areas of opportunity for growth or improvement.
• Cultivated strong relationships with vendors to maintain and improve levels of customer service.