Jen Parks
Grand Junction,CO
Summary
Dedicated and adaptable medical professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Focused on supporting team success and achieving positive results.
Overview
22
22
years of professional experience
Work History
Medical Biller
Mountain West Dermatology
Grand Junction, CO
09.2024 - 03.2026
- Processed patient billing information accurately and efficiently
- Verified insurance coverage and eligibility for office visits and procedures
- Followed up with insurance companies on claim denials or discrepancies, achieving timely resolutions and minimizing delays
- Collaborated with healthcare providers to resolve billing inquiries, ensuring accurate patient accounts
- Utilized electronic health record (EHR) system to input patient information, update billing records & generate reports
- Applied HIPAA privacy and security regulations while handling patient information.
- Established payment plans for patients, facilitating access to necessary healthcare services
Medical Receptionist
Western Slope Orthopaedics
Montrose, CO
03.2004 - 03.2007
- Coordinated patient scheduling, check-in, check-out, and payments to streamline office operations
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Maintained strict confidentiality of patient information adhering to HIPAA regulations
- Managed phone inquiries and welcomed visitors to foster a positive patient experience
- Organized paperwork for charts and reports for office and patient needs
- Facilitated communication between patients and medical staff to enhance care coordination
Education
Medical Coding and Billing
U.S. Career Institute
Fort Collins, CO05-2024
Bachelor of Science - Exercise Science
Mesa State College
Grand Junction05-2003
Skills
- Customer service
- Multi-line phone system operation
- Patient scheduling
- HIPAA compliance
- Insurance verification
- Attention to detail
- Calm demeanor
Timeline
Medical Biller
Mountain West Dermatology
09.2024 - 03.2026
Medical Receptionist
Western Slope Orthopaedics
03.2004 - 03.2007
Medical Coding and Billing
U.S. Career Institute
Bachelor of Science - Exercise Science
Mesa State College