Senior Project Manager and publishing operations leader with extensive experience managing complex print and digital production programs. Expertise in educational publishing, end-to-end production management, production scheduling, vendor management, quality assurance, and process improvement. Known for driving operational efficiencies, improving workflows, and building scalable processes that increase quality, visibility, and organizational effectiveness.
Overview
20
20
years of professional experience
Work History
Senior Project Manager
Strategic Education, Inc.
05.2020 - Current
Managed a portfolio of 20+ concurrent content production projects and a 171-asset enterprise publishing program, overseeing schedules, approvals, quality reviews, issue resolution, and release readiness.
Coordinated cross-functional teams consisting of marketing, legal, academic, product, and vendor partners to support timely production and delivery of customer-facing content.
Established production controls including status reporting, version management, approval workflows, risk mitigation, and stakeholder communications across a multi-stage review and release process.
Led quality assurance and governance reviews supporting successful publication of 171 content assets while maintaining compliance and quality standards.
Drove workflow improvements and operational efficiencies that enabled scalable management of large-volume content programs and contributed to 87.8% growth in organic clicks and 160.8% growth in inquiries across measured assets.
Utilized Workfront and JIRA to manage production schedules, resource planning, stakeholder visibility, and cross-functional project execution.
Project Manager
Kendall Hunt Publishing
10.2015 - 04.2020
Managed end-to-end production of multiple educational publishing projects, guiding work from content development through final release.
Built and maintained production schedules, milestones, approval cycles, and release plans for concurrent print and digital publications.
Coordinated authors, editors, designers, production teams, and business stakeholders, ensuring accurate and timely project delivery.
Oversaw quality assurance, content reviews, version control, and approval workflows to support publication readiness.
Identified and mitigated production risks, dependencies, and workflow challenges to maintain project timelines.
Collaborated with internal teams and external vendors to support production execution and delivery.
Streamlined operational processes and workflows, enhancing project visibility and reducing manual effort.
Oversaw project budgets and monitored expenditures, ensuring optimal resource allocation.
Managing Editor
North American Membership Group
05.2006 - 12.2014
Directed cross-functional teams and external partners, including authors, designers, editors, proofreaders, and printing vendors, to ensure accurate and timely production of educational materials.
Coordinated production of over 1.5 million product units annually, achieving accurate orders and on-time delivery to customers while upholding quality standards.
Built and managed production schedules, milestones, resource plans, and release timelines across multiple concurrent publishing programs.
Oversaw quality assurance, content reviews, issue resolution, and production readiness to support successful product releases.