Jena Mesquita
Denver,CO
Summary
Experienced healthcare operations professional with a strong focus on regulatory excellence, driving growth, efficiency, and profitability. Recognized for consistently achieving outstanding results in highly regulated environments. Skilled in leading cross-functional teams, ensuring seamless plan execution, and collaborating with executives. Thrives in high-stress, dynamic operational scenarios. Effective communicator and motivator dedicated to fostering a culture of trust and achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Respiratory and Outpatient Director
HCA HealthONE- Presbyterian St Luke’s and Rocky Mountain Children’s
01.2023 - 01.2024
- Employee Engagement: Successfully increased employee engagement scores from 65% to 90% by implementing targeted strategies focused on team development and open communication
- Leadership: Directed operations for respiratory and pulmonary outpatient services, ensuring alignment with organizational goals and enhancing patient care standards
- Operational Efficiency: Improved workflows and resource utilization, resulting in measurable improvements in service delivery and departmental efficiency
- Regulatory Excellence: Maintained compliance with regulatory requirements through rigorous audits and process updates
- Collaboration: Partnered with multidisciplinary teams to streamline care and improve patient outcomes
- Growth Initiatives: Spearheaded and expanded a strategic partnership with Kaiser Permanente, fostering enhanced collaboration and service offerings
Respiratory Therapist
Triage Staffing
01.2022 - 01.2023
- Function effectively as a Travel RT on the Peds General Floor, Pediatric Intensive Care Unit, Neonatal Intensive Care Unit, and Adult Intensive Care Unit
- Deliver essential therapeutic treatments to patients who have breathing problems
- Provide effective lung therapeutic treatments to patients with lung disorders and breathing problems, utilizing proficiency in respiratory equipment
- Leverage experience in effective communication between disciplines, conflict resolution concepts, critical thinking skills, strategic planning, quality improvement, and time management
- Establish and nurture long-term relationships between cross-functional disciplines to guarantee patients are consistently provided with quality care
Associate Director of Respiratory Operations
Banner University Medical Center Phoenix
04.2013 - 09.2022
- Recognized for consistently delivering exceptional operational, financial, managerial, and clinical support, setting a benchmark for excellence in patient care and organizational success
- Spearheaded team leadership by directing front-line leaders, actively participating in crucial aspects such as selection, orientation, counseling, evaluation, and staff scheduling
- Played a pivotal role in contributing significantly to the development and management of department budgets, aligning seamlessly with established goals and objectives
- Collaborated with the CEO and Departmental Directors to craft and execute effective throughput strategies
- Cultivated professional and technical expertise through active engagement in educational workshops, continuous reviews of professional publications, and active participation in professional societies
- Established and managed robust relationships with diverse stakeholders, including physicians, discharge planners, and clinicians, fostering collaboration and ensuring comprehensive patient care
- Demonstrated prowess in strong written and oral communication skills, bridging effective communication between disciplines
- Crafted impactful messaging for both internal team communication and external stakeholders
- Contributed significantly to the facilitation, development, implementation, and evaluation of goals/objectives and process improvement activities within the department and system wide, promoting a culture of collaboration
- Collaborated closely with staff to drive necessary changes, utilizing advanced analytical skills for extensive data analysis and healthcare trend assessments
- Resulted in increased efficiency and improved patient outcomes
- Partnered with the Medical Director and healthcare professionals to implement evidence-based medicine practices, significantly enhancing patient outcomes through strategic process improvements
- Provided proactive support for change initiatives, actively participating in the development, implementation, and evaluation of the department's goals/objectives and process improvement activities
- Actively participated in Joint Commission audits, ensuring strict compliance with healthcare standards, and contributing to the maintenance of high-quality practices
- Played a key role in developing the respiratory laboratory, overseeing compliance to meet stringent requirements with zero deficiencies during audits
Education
Associate of Science -
Maricopa Community Colleges - Gateway Community College
Phoenix, AZBachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZMaster of Science - Jurisprudence in Health Law
Loyola University of Chicago
Chicago, ILSkills
- Data Management
- Regulatory Management
- Leadership and Management
- Relationship Management
- Communication and Collaboration
- Data Analysis and Trend
- Change Management
- Process Improvement
- Recruitment and Onboarding
- Policy and Procedures
Timeline
Respiratory and Outpatient Director
HCA HealthONE- Presbyterian St Luke’s and Rocky Mountain Children’s
01.2023 - 01.2024
Respiratory Therapist
Triage Staffing
01.2022 - 01.2023
Associate Director of Respiratory Operations
Banner University Medical Center Phoenix
04.2013 - 09.2022
Bachelor of Science - Healthcare Administration
University of Phoenix
Associate of Science -
Maricopa Community Colleges - Gateway Community College
Master of Science - Jurisprudence in Health Law
Loyola University of Chicago
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