Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jena Sangvacharakul

Raleigh,North Carolina

Summary

Hardworking and passionate job seeker with strong organizational and problem-solving skills eager to secure entry-level retail and/or customer service position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ice Cream Scooper

Andia's Homemade Ice Cream
08.2023 - Current
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
  • Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.
  • Developed effective communication skills by interacting with diverse guests on a daily basis.
  • Consistently greeted guests and prioritized their comfort and service quality in order to maintain a positive and welcoming environment
  • Operated cash register, taking payments and issuing customer receipts.
  • Promoted brand loyalty by advertising the free loyalty program and ongoing promotions

General Manager of Local Business

Nicki Lee
01.2021 - Current
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Assisted in stocking materials at efficient costs while keeping product quality at a maximum
  • Directed operations to advertise the business across social media platforms to attract a diverse flow of customers
  • Assisted in upholding stock inventory at major local events
  • Assisted in customer service and handling sales at major local events

Education

High School Diploma -

Wake STEM Early College High School
Cary
05.2025

Skills

  • Critical Thinking
  • Product Promotion
  • Cleaning and Organization
  • Guest Service and Hospitality
  • POS System Expertise
  • Memory retention
  • Problem Solving
  • Hand-eye coordination
  • Interpersonal skills
  • Positive attitude
  • Quick learner
  • Attention to detail

Certification

  • Certified in MTA 98-381: Introduction to Programming Using Python (2021)
  • Certified in General Employability/Soft Skill (2023)
  • Certified in Virtual Etiquette (2023)

Languages

English
Native or Bilingual
Thai
Limited Working
Chinese (Mandarin)
Limited Working

Timeline

Ice Cream Scooper

Andia's Homemade Ice Cream
08.2023 - Current

General Manager of Local Business

Nicki Lee
01.2021 - Current

High School Diploma -

Wake STEM Early College High School

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Jena Sangvacharakul