Summary
Overview
Work History
Education
Skills
References
Timeline
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JENA STEPIEN

Murfreesboro,TN

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales strategies, and supporting a large territory of sales reps and customers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

25
25
years of professional experience

Work History

Account Executive, VMware Global & Enterprise

Dell Financial Services, L.L.C. (DFS)
08.2016 - Current
  • Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Engage cross-functional resources such as credit, legal, pricing and operations to work as a team and effectively manage our acquisitions
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Built relationships with customers and community to promote long term business growth.

Account Executive, SE-Large Enterprise & Healthcare

Dell Financial Services, L.L.C. (DFS)
03.2006 - 08.2016


  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Engage cross-functional resources such as credit, legal, pricing, operations, and EOL to work as a team and effectively manage our goals
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Achieved or exceeded company-defined sales quotas.

Personal Banker- Retail Banking

Wells Fargo Bank
03.2005 - 03.2006
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
  • Notary Public & Iowa Insurance Producer’s License for 7 & 18.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Conducted regular audits of cash handling procedures, minimizing risk exposure for the branch.

Inside Sales/Account Manager

Dell Financial Services, L.P. (DFS)
07.1999 - 03.2005
  • Achieved or exceeded company-defined sales quotas.
  • Increased customer satisfaction by providing personalized account management and addressing clients'' needs promptly.
  • Developed strong relationships with key customers, leading to long-term business partnerships and repeat sales.
  • Increase lease penetration in my territory by motivating, training and working side by side with the 35 sales reps I support
  • Work as a team with credit, special pricing, legal, collections, end of lease and operations to gain new customers and support our current customers
  • Awards: FY01-Q1-DFS Sales Performance Award; FY01-Q1- Dell & DFS Leasing Rep of the Quarter; and FY01-Q2- DFS Sales Performance Award
  • FY02-Q1- DFS Sales Rep of the quarter
  • FY03-Q2 - DFS President’s Club.

Education

Associate of Science - Nursing & Business, Finance

Northern Iowa Area Community College
Mason City, IA

Associate of Science - Cosmetology

La' James International College
Fort Dodge, IA

High School Diploma -

Rockwell City-Lytton High School
Rockwell City, IA

Skills

  • Relationship building and management
  • Sales expertise
  • Lead Generation
  • Revenue Generation
  • Dependable and Responsible
  • Attention to Detail
  • Contract Negotiation
  • Financial Reporting
  • Business development and planning

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Account Executive, VMware Global & Enterprise

Dell Financial Services, L.L.C. (DFS)
08.2016 - Current

Account Executive, SE-Large Enterprise & Healthcare

Dell Financial Services, L.L.C. (DFS)
03.2006 - 08.2016

Personal Banker- Retail Banking

Wells Fargo Bank
03.2005 - 03.2006

Inside Sales/Account Manager

Dell Financial Services, L.P. (DFS)
07.1999 - 03.2005

Associate of Science - Nursing & Business, Finance

Northern Iowa Area Community College

Associate of Science - Cosmetology

La' James International College

High School Diploma -

Rockwell City-Lytton High School

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JENA STEPIEN