Summary
Overview
Work History
Education
Skills
Timeline
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Jena Thomas

Cleveland,OH

Summary

I strive to find a job where I can grow inside the company and better myself as a worker as well as bring my own perspective to the team. I am a hardworking individual who can adapt to different clientele and workflows. I am detail oriented and focus on getting my work done in an efficient but high-quality manner. I think it is important to have great communication between coworkers and any individuals involved. I also believe it is important to ask for help when you find yourself stuck and have tried all possible scenarios.

Overview

10
10
years of professional experience

Work History

Associate Analyst II

AML RightSource
01.2021 - Current
  • Self-manage my time and work in order to meet production goals and deadlines
  • Perform transaction monitoring and research to mitigate risk behavior that is outlined by our clients in order to help them keep up with their AML/BSA programs.
  • Enhanced data-driven decision making by conducting thorough research and presenting actionable insights to management.
  • Improved team efficiency by streamlining processes and implementing new data analysis tools.

Autism Youth specialist

Bellefaire JCB
01.2020 - 01.2021
  • Helped multiple individuals at once with their daily lives while also being able to keep calm and collected during high stress situations
  • Had to maintain strong communication with other team members and clients.
  • Utilized effective conflict resolution techniques to address behavioral issues and promote a safe and inclusive atmosphere.

Cosmetologist

Various
01.2014 - Current
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.

Education

Associate of Arts -

Kent State University
Kent, OH
05.2020

Bachelors of Arts in Psychology -

Kent State University
Kent, OH
05.2020

Skills

  • Proficient in Microsoft Office Products
  • Written/Verbal Communication Skills
  • Strong Individual and Team Worker
  • Apply Feedback to Future Work
  • Multi-Tasking
  • Problem Solving
  • Organized
  • Documentation Review
  • Attention to Detail
  • Regulatory Compliance

Timeline

Associate Analyst II

AML RightSource
01.2021 - Current

Autism Youth specialist

Bellefaire JCB
01.2020 - 01.2021

Cosmetologist

Various
01.2014 - Current

Associate of Arts -

Kent State University

Bachelors of Arts in Psychology -

Kent State University

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Jena Thomas