Jena Waters

My job duties included :

Remodeling of C-Store

Daily bank Deposits

Scheduling

Managing Staff

Cash Handling

Running POS System

Customer Service

Answering Phones

Ordering Merchandise

Inventory

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Input Delivery and Will-Call Orders
• Responded to inquiries from callers seeking information.