Jenae Anderson
Elk Grove
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Pig Latin
Elk Grove
12.2023 - Current
- Greeted guests and provided menus.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
COFFEE BARISTA
Peets Coffee SSP America
Sacramento
09.2023 - 10.2023
- Made coffee and tea drinks using espresso machines, blenders, and brewers.
- Memorized seasonal and specialty drink recipes to keep orders accurate
- Handled register duties, including opening, closing, and balancing transactions.
- Cleaned counters, machines, and seating areas daily to keep everything customer-ready
- Managed lines with fast, friendly service to keep things moving.
SERVER
Top Golf
Roseville
08.2021 - 08.2023
- I took orders and served food and drinks quickly, while making sure guests felt taken care of, while answering questions about the menu items.
- Used POS and TOAST systems to manage orders, split checks, and apply comps
- I gave bay tours to guests, and handled opening, closing, and side work duties.
- I bussed tables in my designated section and checked IDs for alcohol orders.
TEAM LEAD
T4U
Sacramento
09.2020 - 08.2021
- Trained new team members on customer service and product knowledge
- Assigned tasks based on each person's strengths to keep things running smoothly
- Made work schedules that fit everyone's availability
- Helped customers with questions and recommended drinks they’d enjoy
- Took initiative during busy shifts to keep the team organized and focused
Education
HIGH SCHOOL DIPLOMA -
Antelope High
Antelope, CA05.2020
Skills
- Team leadership
- Time management
- Adaptability
- Communication skills
- Interpersonal skills
- Coaching and mentoring
Certification
- Food Handlers Certification
- Certification to serve Alcohol
- ServeSafe
References
References available upon request.
Timeline
Server
Pig Latin
12.2023 - Current
COFFEE BARISTA
Peets Coffee SSP America
09.2023 - 10.2023
SERVER
Top Golf
08.2021 - 08.2023
TEAM LEAD
T4U
09.2020 - 08.2021
HIGH SCHOOL DIPLOMA -
Antelope High