Jenae Johnson
Fairburn,GA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2026
2026
years of professional experience
Work History
Cashier/Expo
Taco Bell
Newnan, GA
2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring balanced totals at the end of shifts.
- Assisted in training new staff on operational procedures and customer service standards.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Collaborated with team members to streamline operations during peak hours.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Customer Service Representative
Wilkins Research
Coconut Creek, FL
09.2022 - 09.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Cashier
Bru’s Room
Coconut Creek, FL
10.2019 - 05.2022
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted in maintaining clean and organized checkout area to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new cashiers on register procedures and customer interaction techniques.
- Implemented strategies to reduce wait times, improving overall customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma - Diploma
Mclane Highschool
Fresno, CA06.2016
Skills
- ID Verification
- Product Recommendations
- Returns Processing
- Customer Service
- Customer Assistance
- Customer Relations
Timeline
Customer Service Representative
Wilkins Research
09.2022 - 09.2023
Cashier
Bru’s Room
10.2019 - 05.2022
Cashier/Expo
Taco Bell
2024 - Current
High School Diploma - Diploma
Mclane Highschool