Professional Summary
Overview
Work History
Education
Skills
Timeline

Hailey Truby

The Crack Shack
San Diego,CA
2
years of professional experience

Early-career customer service professional with experience in cashier, server, and expo roles. Skilled in multitasking, cash management, and order coordination during busy shifts. Strong focus on punctuality, integrity, and resolving issues quickly to support a positive guest experience.

Work History

Cashier, Server, Expo

1 Year 6 Months
The Crack Shack | 05.2025 - Current
  • Greeted guests, answered menu questions, and guided orders with friendly service.
  • Processed guest orders through POS system with accuracy and speed during high-volume service.
  • Handled cash, card, and digital payments while balancing register drawers and receipts.
  • Coordinated takeout and dine-in orders to support smooth front-of-house operations.
  • Verified order details with kitchen staff to reduce mistakes and improve fulfillment.
  • Resolved payment issues and order discrepancies professionally to preserve guest satisfaction.
  • Assisted teammates during rush periods by multitasking between cashier duties and guest support.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Cashier

1 Year 5 Months
Burros And Fries | 08.2024 - 01.2026
  • Processed customer orders accurately through POS system.
  • Greeted guests promptly and delivered friendly counter service.
  • Balanced cash drawer and resolved register discrepancies.
  • Coordinated order pickup with kitchen staff to maintain speed.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma

San Diego School of Creative And Performing Arts | San Diego, CA | 05-2025

Skills

Customer service
Customer service and assistance
Multitasking and organization
Conflict resolution
ID verification
Order accuracy
Hospitality and accommodation
Multitasking
Reliability and punctuality
Work ethic and integrity
Cash management

Timeline

Cashier, Server, Expo

The Crack Shack
05.2025 - CurrentRead More

Cashier

Burros And Fries
08.2024 - 01.2026Read More

San Diego School of Creative And Performing Arts

High School Diploma
Read More
Hailey Truby