Jenae Jorgensen
Winona,MN
Summary
To seek and maintain a full-time position that offers professional challenges utilizing my educational experience, interpersonal skills, time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Hy-Vee
Winona, MN
03.2022 - 12.2023
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
Package Car Pre-Loader
United Parcel Service
Winona, MN
09.2021 - 03.2022
- Enhanced package loading efficiency by implementing proper stacking techniques and weight distribution strategies.
- Reduced loading times for trucks by streamlining the package flow process and utilizing resources effectively.
- Implemented time management strategies to prioritize tasks and ensure timely completion of all assignments.
Fabric Finishing
Knitcraft Corporation
Winona, MN
05.2019 - 10.2019
Kayak Constructor
Wenonah Canoe
Winona, MN
11.2018 - 01.2019
Veteran Services Account Manager Support Specialist
Logistics Health Incorporated
La Crosse, WI
09.2016 - 10.2017
- Served as the primary liaison between account managers and other departments specifically regarding process and order completion.
- Increased client satisfaction by building strong relationships and addressing their needs promptly while adhering to government contract.
- Managed a diverse portfolio of clients, ensuring timely communication and effective problem resolution.
Veteran Services Security Clearance Administrator
Logistics Health Incorporated
La Crosse, WI
09.2016 - 10.2017
- Managed over sixty percent of LHI employees in obtaining required Personal Identification Verification (PIV) credentials
- Created and instilled the company's process for completing all paperwork and online training required for LHI employees to obtain proper security clearance to work on cases under the VBA-MDE contract
- Meticulously audited each employee's forms per strict government mandated guidelines for completion.
Medical Service Coordinator
Logistics Health Incorporated
La Crosse, WI
09.2013 - 09.2016
- Assisted servicemen and women with regard to medical and dental readiness in a high-volume customer service call center
- Identified potential behavioral health situations while following contract specific protocol to ensure safety of all parties involved
- Maintained constant awareness of service level and call queue statuses contractually mandated.
Education
Associate of Arts - Fashion Marketing
Madison Area Technical College
Madison, WI01.2008
High School Diploma -
La Crescent Senior High School
La Crescent, MN01.2003
Skills
- Project Management
- Pallet Jack Operation
- Truck Loading and Unloading
- Call Center Experience
- Computer Proficiency
- Product Sales
cultural experience
- Learned and adapted to a different city, culture, and currency during study abroad program through Madison Area Technical College
- Explored the fashion industry, with a focus on design and marketing techniques
- Explored major Italian cities, including Milan, Florence, Venice, and Rome
Timeline
Personal Shopper
Hy-Vee
03.2022 - 12.2023
Package Car Pre-Loader
United Parcel Service
09.2021 - 03.2022
Fabric Finishing
Knitcraft Corporation
05.2019 - 10.2019
Kayak Constructor
Wenonah Canoe
11.2018 - 01.2019
Veteran Services Account Manager Support Specialist
Logistics Health Incorporated
09.2016 - 10.2017
Veteran Services Security Clearance Administrator
Logistics Health Incorporated
09.2016 - 10.2017
Medical Service Coordinator
Logistics Health Incorporated
09.2013 - 09.2016
Associate of Arts - Fashion Marketing
Madison Area Technical College
High School Diploma -
La Crescent Senior High School