Jena Huner

Completed all six TREC-mandated 30-hour Aceable pre-licensing courses; fully prepared to move forward with the Texas real estate licensing process.

• Responsible for achievement of sales quota in direct sales of new homes; while managing all aspects of assigned community as outlined below.
• Responsible for meeting/exceeding a monthly community sales goal.
• Manages the contract process for new sales from start to finish. This includes ensuring that all documents are properly executed along with all required deposits and turned in to the corporate office within 48 hours.
• Manages prospects including follow up. All prospects must be entered into the CRM system and maintained on a regular basis.
• Manages the scheduling of all Design Center appointments within required time frame; and ensures the collection of all required deposits to the Design Center, redraw fees, custom options, etc.
• Work directly with Marketing to ensure that all collateral, websites, MLS, signage, and photography is up to date and accurate. This also includes maintaining realtor relationships alongside Marketing by participating in events.
• Manages the levels of inventory homes being built within the assigned community. This includes regularly walking the homes, maintaining approved levels of options being put in the homes, and accountability to ensure the sale of these homes.
• Manages all buyer and realtor concerns at the field level. Issues and concerns should only be escalated to the management level when all other options have been exhausted. Coordinate with Marketing to maintain accurate collateral and cultivate realtor relationships. Manage buyer concerns and escalate issues judiciously.

• Manages the scheduling of all construction meetings in the field with builders. This includes weekly phone calls made jointly. When possible, the sales and builder team must attend all construction meetings together.
• Manages the scheduling of all buyer closings with buyer and community closing coordinators.
• Effectively manage sales by utilizing corporate marketing materials, model homes, and realtor relationships.
• Show the community, lots, model and inventory homes to prospects and realtors.
• Serve as trusted advisor for home buyer from contract to closing.
• Maintains buyer's interest by effective listening and negotiation skills to overcome objections and skepticism.
• 2018 Sales Winner Circle 10.7 Million in Sales.
• Make new homes sales by demonstrating product features, designs, and benefits to potential home buyers.
• Tour and demonstrate model, lots, community and select homes to prospects and realtors.
• Personalize design options and customizations to craft a beautifully detailed home that offers buyers warmth and long term happiness.
• Utilize sales and marketing techniques.
• Serve as point of contact and advisor during stages of home from initial meeting, pre-construction to close.
• Assist in the Sell, process, and close home in accordance with the company business plan, with the final goal of creating a satisfied homebuyer.

• Demonstrate features in home, knowledge of the community, product and home-sites.
• Know the competition; monitor its traffic, product, pricing, and sales.

• Generate traffic to gain occupancy, develop Marketing plans to outreach local businesses to drive traffic, respond to leads, use sales skills to close and secure leases to gain weekly, monthly, and quarterly occupancy goals.
• “Lease-up” 279 Hotel Boutique Style mid-rise and maintain occupancy during “Lease up” and sale process.
• Develop short and long term Marketing Plans that drive traffic, support occupancy, and maintain resident retention.
• Implement Marketing Plans to maximize internet advertising, response rates and follow ups to achieve a higher percentage of occupancy.
• Use sales skills to close resident leases and to secure renewals.
• Maintain the above average closing ratio established for the community sales team.
• Assist and promote resident retention and renewal programs.
• Comply with UDR operating policies and procedures related to day to day operations of the community.
• Provide superior customer service through responding promptly to resident concerns and follow up to ensure satisfaction.
• Won PRESIDENTS CLUB 2011 2012 2013.

• Working with insurance assessments and negotiations for roof repair for homes, multi-family apartment buildings, office buildings and industrial parks.

• Primary responsibility is to perform all activities related to apartment rentals, move-ins, and lease renewals. This includes generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in paperwork and procedures; in accordance with applicable laws and company policies.