Accomplished Food Service Director dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality-oriented and decisive leader with proactive approach.
Overview
35
35
years of professional experience
Work History
Food Service Director
VALLEY SERVICES, INC.
01.1997 - Current
Manages budgets effectively by controlling costs through efficient inventory management and strategic supplier negotiations.
Oversees daily kitchen operations, ensuring timely meal preparation and delivery of 12,650 hot meals Monday through Friday, and 1,568 frozen meals weekly.
Implements an accurate inventory tracking system to prevent shortages or overstock situations, maintaining service quality.
Supervises a team of 19 food production and delivery employees, both directly and indirectly.
Maintains high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
Manages a fleet of 8 vehicles delivering to 40 sites, optimizing delivery efficiency and reliability.
Participates in corporate training seminars, workshops, recruiting, and sales initiatives to enhance team performance and organizational growth.
Increases employee engagement by fostering positive relationships among team members and proactively addressing concerns.
Assistant Unit Manager
VALLEY SERVICES, INC.
01.1996 - 01.1997
Supervised the production and delivery of 2,400 meals daily for senior citizens across 56 sites, ensuring high standards of quality and efficiency.
Trained and managed a team of 16 food production employees, overseeing all kitchen operations and maintaining a cohesive and productive work environment.
Onboarded new hires, ensuring strict adherence to company policies, procedures, and best practices for exceptional service delivery.
Implemented and monitored quality control measures to maintain consistency and compliance with health and safety regulations.
Assisted in managing a fleet of nine delivery vehicles, coordinating schedules and routes to ensure timely and efficient meal distribution.
Developed and executed training programs to enhance employee skills and performance, contributing to overall team success.
Collaborated with senior management to identify and implement process improvements, driving operational excellence and cost-efficiency.
Unit Secretary
VALLEY SERVICES, INC.
03.1995 - 08.1996
Maintained accurate and up-to-date files on inventory, meals prepared, and other critical records, ensuring seamless operational efficiency.
Enrolled new employees, meticulously managing documentation and ensuring all appropriate records were sent to the corporate office promptly.
Processed time cards with precision and submitted necessary payroll information to the corporate office, ensuring timely and accurate payroll processing.
Assisted in compiling and processing various reports for the corporate office, contributing to informed decision-making and strategic planning.
Implemented best practices for record-keeping and employee onboarding, enhancing overall service quality and operational effectiveness.
Supervisor
VALLEY SERVICES, INC.
12.1994 - 03.1995
Supervised production staff insuring quality and quantity met contractual guidelines
Supervised sanitation staff to comply with safety and sanitation standards.
Cold Packer
VALLEY SERVICES, INC.
05.1992 - 12.1994
Assisted in preparing 1,000 homebound meals per day.
Line Supervisor
MARRIOTT CORPORATION
08.1991 - 05.1992
Supervised service for 1000 college students
Supervised eight-line servers
Worked directly with manager to assure proper duties were being carried out.
Baker's Assistant
MARRIOTT CORPORATION
08.1989 - 05.1991
Prepared dough and pastries to be baked the following day
Prepared and maintained display cases with all products to be sold.
Home and Community Specialist/Public Service Administrator at Upper Valley ServicesHome and Community Specialist/Public Service Administrator at Upper Valley Services