Jene' Sharrard
Linden,MI
Summary
I have spent the last 10 years as a customer development specialist for Gordon Food Service. In those 10 years I have successfully managed 2 different routes. On both routes I have not only been able to maintain existing business but also grow organic new business in 2 very different geographical locations.
I pride myself on being a peer leader to my team and a frequent 'go to person' for problem solving.
I have completed both emerging leaders and future sales leader programs and looking forward to taking my career to the next level, leading the sales to years of success and being an advocate for change as I support the team to reach personal and professional goals in the future.
Overview
8
8
years of professional experience
Work History
Customer Development Specialist
Gordon Food Service
08.2020 - 01.2024
- Increased customer satisfaction by providing exceptional support and addressing client concerns promptly.
- Enhanced customer retention through continuous relationship building and personalized followups.
- Identified potential business opportunities by analyzing market trends and conducting competitor analysis.
- Developed new customer accounts by implementing targeted marketing strategies and sales presentations.
- Conducted regular account reviews to identify areas for improvement, leading to increased loyalty and reduced lost business.
Customer Development Specialist
Gordon Food Service
01.2016 - 08.2020
- Not only maintained existing business but grew new business opportunities in the area.
- Awarded first winner's circle in over 20 years.
- Managed a diverse portfolio of clients, tailoring communication styles to suit individual needs and preferences.
- Implemented innovative solutions to address unique customer challenges, resulting in long-term partnerships and repeat business.
Education
Bachelor of Science -
Central Michigan University
Mount Pleasant, MISkills
- Performance Tracking
- CRM Software Proficiency
- Team Collaboration
- Customer Retention
- 2021 completed emerging leaders program with Gordon Food Service
- Problem Solving
- 2022 completed Future Sales Leaders at Gordon Food Service
- Conflict Resolution
Timeline
Customer Development Specialist
Gordon Food Service
08.2020 - 01.2024
Customer Development Specialist
Gordon Food Service
01.2016 - 08.2020
Bachelor of Science -
Central Michigan University
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