Jeneane Argersinger
Citrus Heights,CA
Summary
Dynamic Shift Supervisor at Starbucks with proven expertise in cash handling and customer service. Enhanced service flow and trained new staff, resulting in improved team performance. Skilled in time management and effective communication, consistently resolving customer complaints to elevate satisfaction. Committed to maintaining high operational standards and a welcoming environment.
Overview
25
25
years of professional experience
Work History
Shift Supervisor
Starbucks
Fair Oaks, CA
02.2002 - Current
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Supervised daily operations and ensured smooth service flow during shifts.
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory levels and placed orders for necessary supplies and products.
- Maintained store cleanliness and adhered to health and safety regulations.
- Resolved customer complaints promptly to enhance the overall experience.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Completed opening and closing duties to facilitate business operations.
Front Desk Receptionist
Risto's Hair Salon
Vacaville, CA
07.2000 - 07.2001
- Greeted clients warmly and ensured a welcoming salon atmosphere.
- Managed appointment scheduling using salon management software.
- Answered phone calls and addressed client inquiries promptly.
- Processed payments and handled cash register transactions accurately.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
Education
High School Diploma -
Fairfield High School
Fairfield, CA06-1999
Skills
- Cash handling
- Customer service
- Time management
- Service flow management
- Team communication
References
References available upon request.
Timeline
Shift Supervisor
Starbucks
02.2002 - Current
Front Desk Receptionist
Risto's Hair Salon
07.2000 - 07.2001
High School Diploma -
Fairfield High School