Summary
Overview
Work History
Education
Skills
Timeline
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Jenee Brule

St. Louis,Missouri

Summary

Dynamic Inside Sales Representative and Retail Sales Manager with a proven track record at Laclede Chain Manufacturing Company LLC and Yankee Candle. Excelled in customer relationship building and efficient order management, boosting sales through exceptional service and strategic relationship building. Adept at leveraging superior organizational skills and customer service to achieve and surpass sales goals.

Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.

Dynamic Inside Sales with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.


Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

20
20
years of professional experience

Work History

Inside Sales Representative

Laclede Chain Manufacturing Company LLC
11.2019 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
  • Set up new accounts.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Managed friendly and professional customer interactions.
  • Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Stayed current on company offerings and industry trends.
  • Built relationships with customers and community to promote long term business growth.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Self-motivated, with a strong sense of personal responsibility.

Retail Sales Manager

Yankee Candle
10.2004 - 11.2019
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Recruited, hired and trained 20 associates to develop into productive team members with excellent product knowledge.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Coordinated special events within the store such as product launches or promotional activities that generated excitement among customers.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Education

No Degree - Music Education

Mineral Area College
Park Hills, MO

High School Diploma -

West County High
Leadwood, MO
05-1995

Skills

  • Customer Service
  • Attention to Detail
  • Exceptional customer service
  • Cheerful and energetic
  • Adept multi-tasker
  • Superior organizational skills
  • Customer Relationship Management
  • Email and Phone Etiquette
  • Organized and Efficient
  • Driven
  • Relationship Building
  • Order Management

Timeline

Inside Sales Representative

Laclede Chain Manufacturing Company LLC
11.2019 - Current

Retail Sales Manager

Yankee Candle
10.2004 - 11.2019

No Degree - Music Education

Mineral Area College

High School Diploma -

West County High
Jenee Brule