Jenelle Esquivel
Castaic,USA
Summary
Focused, Responsible, Dependable, Motivated, Organized, Helpful, Prompt, Polite and Optimistic
Overview
11
11
years of professional experience
Work History
Store Manager
Fashion Nova
Northridge, CA
02.2019 - Current
- Manage daily store operations of a high volume retail location of 18 employees.
- Increased annual sales by 15% through improved merchandising and sales coaching.
- Reduced inventory shrinkage by implementing stronger loss-prevention procedures.
- Hired, train, and mentor staff.
- Monitor KPIs including conversation rate, average transaction value, sales per associate.
- Outstanding customer service - maintained 90%-100% on secret shops and yelp reviews.
- Assisted in visual merchandising and product placement strategies.
- Traveled to support the company's needs.
Store Manager
Kyrra
Northridge, CA
05.2018 - 02.2019
- Manage daily operations of 8 employees.
- Helped increase store revenue by 20% through promotional social media and upselling strategies.
- Managed weekly inventory counts and stock replenishment.
- Customer Service
- Assisted in visual merchandising and product placement strategies.
Store Manager
A Touch of Romance
Valencia
11.2017 - 05.2018
- Manage daily operations of 10 employees.
- Monitor KPIs including conversion rate, average transaction value and sales per associate.
- Assisted in visual merchandising and product placement strategies.
- Customer service.
Store Manager
GS Love
Santa Clarita
04.2015 - 11.2017
- Manage daily operations with a team of 20 employees.
- Assisted in visual merchandising.
- Customer service.
- Monitor KPIs including conversion rate and average transaction value.
- Traveled to support business needs.
Education
Master of Health Science - Health Science/Business
L.A. Mission College
Sylmar09.2026
CNA - Healthcare provider
St Jude Nursing School
Panorama City09.2015
Graduate - undefined
West Ranch High School
Stevenson Ranch01.2011
Skills
- Store Operations Management
- Team Leadership & Staff Development
- Sales Growth & Revenue Optimization
- Customer Service Excellence
- Inventory Control & Loss Prevention
- Visual Merchandising
- Budgeting and Financial Reporting
- POS & Retail Management Systems
LANGUAGES
Fluent in English
Fluent in Spanish
AWARDS
CPR/BLS Licence, CNA Certificate, Employee of the Month
Timeline
Store Manager
Fashion Nova
02.2019 - Current
Store Manager
Kyrra
05.2018 - 02.2019
Store Manager
A Touch of Romance
11.2017 - 05.2018
Store Manager
GS Love
04.2015 - 11.2017
Graduate - undefined
West Ranch High School
Master of Health Science - Health Science/Business
L.A. Mission College
CNA - Healthcare provider
St Jude Nursing School