Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jenelle Smith

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

31
31
years of professional experience

Work History

Key Account Sales Representative

Ingram Entertainment
10.2014 - Current
  • Lead Sales Representative for Walmart.com in charge of the day to day business and Merchant relationship.
  • Proficient in Walmart item set up, including their internal system, Item 360, and also use of API to maximize efficiency and speed of set up.
  • Built and maintained strong client relationships with all movie studios to drive business growth with Walmart.com.
  • Developed thorough understanding of Walmart.com needs and requirements to prepare customized solutions.
  • Supported sales and reporting for large and medium-sized accounts, including Walmart.com.
  • Analyzed sales and customer data for CDF accounts to identify trends and opportunities for increased profitability.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Stayed current on company offerings and industry trends.

Key Account Sales Representative

VPD, Inc.
02.1993 - 10.2014
  • Built and maintained strong client relationships to drive business growth.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Developed and delivered presentations to key customers to position products and services.
  • Supported sales and reporting for large and medium-sized accounts.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Achieved or exceeded company-defined sales quotas.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Education

Associate of Arts - Criminal Justice

Sacramento State
Sacramento, CA

Skills

  • Consultative Sales Approach
  • Customer Loyalty
  • Territory Management
  • Customer Support
  • Account Development
  • Studio Relationships
  • Account Management
  • Client Relationship-Building
  • Customer Interaction
  • Following Up with Clients
  • Account Strategy
  • Serve Customers

Timeline

Key Account Sales Representative

Ingram Entertainment
10.2014 - Current

Key Account Sales Representative

VPD, Inc.
02.1993 - 10.2014

Associate of Arts - Criminal Justice

Sacramento State

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Jenelle Smith