Jenene Smith
Newark,OH
Overview
9
9
years of professional experience
Work History
Customer Service Specialist
Englefield Oil
Newark, OH
09.2021 - Current
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
Customer Service Specialist
Park Tree And Lawn
Columbus, OH
11.2018 - Current
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
Customer Service Specialist
Marshall Enterprises
Columbus, OH
03.2017 - 07.2020
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
Education
GED -
Groveport Madison High School
Groveport, OH1996
Skills
- POS Systems and Ordering Platforms
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Customer Data Confidentiality
Timeline
Customer Service Specialist
Englefield Oil
09.2021 - Current
Customer Service Specialist
Park Tree And Lawn
11.2018 - Current
Customer Service Specialist
Marshall Enterprises
03.2017 - 07.2020
GED -
Groveport Madison High School