Summary
Overview
Work History
Education
Skills
Timeline
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Jenessie German

Summary

Dynamic barista whom is committed to excelling in given tasks and opportunities, outstanding in customer service and team collaboration. Recognized for effectively training new hires and maintaining a clean, organized workspace. Skilled in cash handling and adept at resolving customer issues, ensuring satisfaction in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Barista

The Brew Box Coffee Company
10.2024 - Current
  • Maintained a clean and organized workspace.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Worked efficiently under pressure.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.

Barista

Macys Starbucks
07.2022 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Sales Associate

Kohls Department Store
10.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Bachelor of Science - Health Sciences

Arizona State University
Tempe, AZ
05-2026

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Excellent memory
  • New hire training

Timeline

Barista

The Brew Box Coffee Company
10.2024 - Current

Barista

Macys Starbucks
07.2022 - 10.2024

Sales Associate

Kohls Department Store
10.2021 - 02.2022

Bachelor of Science - Health Sciences

Arizona State University

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Jenessie German