Jenessie German
Summary
Dynamic barista whom is committed to excelling in given tasks and opportunities, outstanding in customer service and team collaboration. Recognized for effectively training new hires and maintaining a clean, organized workspace. Skilled in cash handling and adept at resolving customer issues, ensuring satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
The Brew Box Coffee Company
7518 W Thunderbird Rd Ste 4, Peoria, AZ 85381
10.2024 - Current
- Maintained a clean and organized workspace.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Worked efficiently under pressure.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Barista
Macys Starbucks
7600 W Arrowhead Towne Center, Glendale, AZ 85308
07.2022 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Sales Associate
Kohls Department Store
5408 W Bell Rd, Glendale, AZ 85308
10.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Health Sciences
Arizona State University
Tempe, AZ05-2026
Skills
- Customer service
- Team collaboration
- Time management
- Cash handling
- Opening and closing duties
- Cleanliness
- Excellent memory
- New hire training
Timeline
Barista
The Brew Box Coffee Company
10.2024 - Current
Barista
Macys Starbucks
07.2022 - 10.2024
Sales Associate
Kohls Department Store
10.2021 - 02.2022
Bachelor of Science - Health Sciences
Arizona State University