Jenetta W. Hines
Grimes
Overview
25
25
years of professional experience
Work History
Program Director, Shelter
Ellipsis
Johnston/Des Moines
08.2021 - Current
- Led the development and implementation of new shelter programming; hired, trained, and supervised staff, caseworkers, and supervisors; expanded shelter capacity from 5 to 28 beds; coordinated intakes; provided crisis management and training; ensured compliance with all licensing and accreditation requirements.
- Manage, coordinate, and leads the Shelter Program, providing direct supervision to campus supervisors, caseworkers, and support staff. Ensures individualized service plans are implemented effectively for each youth and maintains consistent communication with all stakeholders involved in their care. Supports staff in developing effective youth management techniques, serves as a team leader, and oversees staff training programs and required documentation. Ensures living environments are safe, structured, and conducive to effective service delivery.
Program Manager
Ellipsis
Johnston/Des Moines
11.2011 - 08.2021
- Directed the development and opening of the Neurodevelopment and Comorbid Conditions (NACC) program, completing all staff training, providing direct supervision, leading individualized treatment planning, and conducting intake assessments for youth.
- Responsible for the management, coordination, and leadership of agency programs; provided supervision of residential campus supervisors, caseworkers, and other staff; ensured that the treatment plans for each youth are implemented on my caseload appropriately; communicated to all individuals associated with each youth; assisted in developing management techniques for youth; acted as a team leader; Responsible for oversight of staff training programs and for the oversight of required paperwork; Ensured that the living environments are such that services of the programs are effective.
Treatment Supervisor
Ellipsis
Johnston/Des Moines
03.2008 - 11.2011
- Responsible for the coordination and management of individual treatment plans for the youth; assure that all aspects of a youth’s treatment are being implemented; communicate information and act as a liaison to all individuals associated with the youth; responsible for the intake process; provide crisis intervention; coordinate and schedule youth’s home visits, school placement, and employment.
Youth Care Worker
Ellipsis
Johnston/Des Moines
02.2004 - 03.2008
- Develop a meaningful relationship with each youth; responsible for seeing that each youth is safe and healthy; plan and participate in daily activities; maintain a positive relationship with other staff members; write daily skill logs related to client’s treatment; participate in weekly program team meetings.
Youth Counselor
Four Oaks
Cedar Rapids
06.2003 - 01.2004
- Maintain safe environment for ten 12-18 year old male boys; provide daily living skills and social skills; offer one-on-one counseling; develop program activities; interact with client’s parents.
Volunteer, Battered Women’s Shelter
Family Service League
Waterloo
02.2001 - 05.2001
- Provide comfort and referral assistance to people on 24-hour crisis line; shelter advocate; transporting victims to shelter.
Education
University of Northern Iowa - Family Services, Psychology
University of Northern Iowa
12.2003
References
Available upon request
Timeline
Program Director, Shelter
Ellipsis
08.2021 - Current
Program Manager
Ellipsis
11.2011 - 08.2021
Treatment Supervisor
Ellipsis
03.2008 - 11.2011
Youth Care Worker
Ellipsis
02.2004 - 03.2008
Youth Counselor
Four Oaks
06.2003 - 01.2004
Volunteer, Battered Women’s Shelter
Family Service League
02.2001 - 05.2001
University of Northern Iowa - Family Services, Psychology
University of Northern Iowa