Jeni Aldrich
Klamath Falls
Summary
Dynamic and compassionate Medical Assistant with extensive experience at Sky Lakes Hospital, adept at patient assessments and maintaining HIPAA compliance. Proven ability to enhance patient care through effective communication and organization, streamlining operations while ensuring confidentiality. Recognized for delivering exceptional customer service and supporting healthcare teams in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Sky Lakes Hospital / Cascade East
08.2024 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Handled tasks related to medical record management such as document organization, filing, and scanning.
Pharmacy Clerk
Sky Lakes Hospital
02.2024 - 08.2024
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
Executive Assistant
Klamath Basin Home Builders Association
02.2023 - 02.2024
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
Office Manager
Legacy Painting & ConstructionContractorsca
06.2023 - 11.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
None - Psychology
Santa Rosa Junior College
Santa Rosa, CADiploma - General Education/leadership
Cloverdale High School
CloverdaleCloverdale California06.2000
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Data entry
- Reliable team player
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Medical office administration
- Complex Problem-solving
- Adaptable
- OB/GYN procedures
- Payment collection
- Valid state driver's license
- Healthcare software proficiency
- Reliable transportation
- Conflict resolution
- Specimen labeling
Timeline
Medical Assistant
Sky Lakes Hospital / Cascade East
08.2024 - 02.2025
Pharmacy Clerk
Sky Lakes Hospital
02.2024 - 08.2024
Office Manager
Legacy Painting & ConstructionContractorsca
06.2023 - 11.2023
Executive Assistant
Klamath Basin Home Builders Association
02.2023 - 02.2024
None - Psychology
Santa Rosa Junior College
Diploma - General Education/leadership
Cloverdale High School
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