Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
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JENI COSTA

State College,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
01.2021 - Current
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies
  • Filled upwards of 300-400 prescriptions daily.

Crew Member

Dunkin Donuts
05.2019 - 03.2020
  • Management of sales and maintenance
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Provided customer service to over 400 customers per day
  • Advertised company goods and services for increased sales.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Became familiar with products to answer questions and make suggestions.

Server, Host

Tredici Enoteca
06.2018 - 02.2020
  • Advertised company goods and services for increased sales
  • Established and maintained customer relationships.
  • Cultivated warm relationships with regular customers
  • Supported servers, food runners, and bussers with keeping thedining area ready for every guest
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff

Education

Bachelor of Science - Biology

Elon University
Elon, NC

Bachelor of Science - Biology

The Pennsylvania State University
State College, PA
04.2023

Skills

  • Communication
  • Effective Time Management
  • Customer Service
  • Native speaker of Portuguese
  • Microsoft Office Programs
  • Retail Software
  • Highly organized and efficient
  • Manual and Automated Medication Dispensing
  • Medicare and Medicaid Processes
  • Problem-Solving Skills
  • Patient Education
  • Pharmacy Records Management
  • Inventory Control
  • Sterile Procedures and Techniques
  • Laboratory Techniques
  • Mass Spectroscopy

Certification

Medical Assistant AAMC Certification Board CPR & First Aid American Red Cross

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Pharmacy Technician

CVS Pharmacy
01.2021 - Current

Crew Member

Dunkin Donuts
05.2019 - 03.2020

Server, Host

Tredici Enoteca
06.2018 - 02.2020

Bachelor of Science - Biology

Elon University

Bachelor of Science - Biology

The Pennsylvania State University

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JENI COSTA