Jeni Ezykowich
Newark,DE
Summary
Experienced Medical Receptionist with a strong background in appointment scheduling and insurance verification at Christiana Care Health System. Demonstrated ability to provide exceptional customer service while maintaining organized patient records. Skilled in electronic medical records, contributing to efficient workflows and improved patient satisfaction through effective communication.
Overview
15
15
years of professional experience
Work History
Medical Receptionist
Christiana Care Health System
Newark, Delaware
02.2017 - Current
- Welcomed patients and visitors with professionalism and empathy.
- Coordinated appointment scheduling utilizing electronic health record systems.
- Authenticated patient information and revised medical records accurately.
- Maintained a clean, organized front desk environment for optimal workflow.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Sent confirmation messages on Artera regarding appointments and copay amounts owed at the visit.
- Proficient in Sorian Financials, Powerchart, and RadNet
Medical Receptionist
First State Women's Care
Newark, Delaware
01.2011 - 01.2017
- Communicated with patients with compassion while keeping medical information private.
- Straightened up waiting room to maintain neat and organized space.
- Delivered high-quality administrative and customer service to sustain patient and workflows.
- Took messages from patients and promptly relayed to appropriate staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
Education
High School Diploma -
Maine Township East
Park Ridge, IL01-1991
Skills
- Appointment scheduling
- Insurance verification
- Patient registration
- Document management
- Customer service
- Organization skills
- Electronic medical records
- Medical office administration
- Microsoft office
- Patient scheduling
- Medical terminology
Affiliations
- I enjoy traveling and learning about new cultures
- Enjoy trying new foods and giving my feed back online
References
References available upon request.
Timeline
Medical Receptionist
Christiana Care Health System
02.2017 - Current
Medical Receptionist
First State Women's Care
01.2011 - 01.2017
High School Diploma -
Maine Township East
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