Jenia Galfayan
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
San Dimas, California
12.2020 - Current
- Assisted in managing daily operations of pizza store.
- Supervised team members to ensure efficient workflow.
- Trained new employees on customer service standards.
- Handled customer inquiries and resolved complaints promptly.
- Ensured cleanliness and organization of work areas.
- Ensured compliance with safety regulations and company policies.
Education
Garey High School
Pomona, CASkills
- Customer service
- Team supervision
- Employee training
- Operational compliance
- Inventory management
- Sales reporting
- Conflict resolution
- Team building
- Adaptability
- Retail operations
- Staff training and development
Languages
English
Professional
Armenian
Professional
Spanish
Professional
References
References available upon request.
Timeline
Assistant Manager
Dominos Pizza Inc.
12.2020 - Current
Garey High School