Jenica Sandoval
El Paso,TX
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Server
Bbq Chicken
El Paso, TX
06.2023 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Barista
Summer Moon Coffee
El Paso, TX
07.2022 - 05.2024
- Adhered to health department regulations concerning sanitation standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Ground beans for espresso shots according to individual customer specifications.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
High School Diploma -
Pebble Hills High School
El Paso, TX05-2021
Skills
- Supply Restocking
- Safe Food Handling
- Order Management
- Guest Engagement
- Table Bussing
- Order Accuracy
- Dish preparation
- Positive and professional
- Food safety understanding
- Exceptional customer service
- Liquor, wine, and food service
- Relationship Management
- Cash Handling
- POS operation
- Dining crew workflow optimization
- Menu Memorization
- Upselling
About Me
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Timeline
Server
Bbq Chicken
06.2023 - Current
Barista
Summer Moon Coffee
07.2022 - 05.2024
High School Diploma -
Pebble Hills High School