Jenice Schnell
Hutto,TX
Summary
Experienced Floral Designer with 25 years of experience working with varying styles for differing occasions. Customer-oriented professional with dedication to excellent design, satisfaction and consistent creative and unique designs for communication. I help customers say what their heart feels using flowers and design.
Overview
29
29
years of professional experience
Work History
Floral Department Manager
Randalls
06.2023 - Current
- Managed floral inventory to ensure optimal stock levels and freshness.
- Trained staff on floral arrangement techniques and customer service protocols.
- Created visually appealing displays to enhance customer shopping experience.
- Coordinated weekly scheduling for floral department personnel to maximize efficiency.
- Oversaw quality control measures to maintain high standards in floral products.
- Adapted to new wire order and DoorDash systems new ordering system, improving product availability and reducing waste.
- Delivered exceptional customer service by handling inquiries promptly while effectively addressing concerns or complaints when necessary.
- Maintained strict adherence to health and safety guidelines throughout daily operations, ensuring a safe environment for both employees and customers.
- Fostered a culture of continuous improvement by encouraging team members to share ideas and suggestions for enhancing department performance.
- Boosted employee morale by fostering a positive work environment with open communication channels between management and staff.
- Ensured visual consistency across all displays within the department by adhering to company branding standards.
Floral Designer
Randalls
09.2022 - 06.2023
- Designed custom floral arrangements for various events, enhancing client satisfaction and brand reputation.
- Collaborated with clients to understand their vision and preferences, resulting in tailored design solutions.
- Helped train newer Designers on design techniques and customer service best practices, fostering team development.
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Imparted knowledge on plants and flowers to customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Stylist
Color Street
11.2018 - 12.2022
- Helped clients pick desired nails for occasions and outfits.
- Ran specials and tips and tricks in my Facebook VIP group.
- Educated clients about the product.
Ambassador
Plexus Worldwide
11.2016 - 12.2022
- Provide individual health coaching to help clients optimize personal choices of products.
- Monitored social media and online sources for industry trends.
- Give encouragement when clients achieve their goals.
Consultant
Thirty-One Gifts LLC
04.2014 - 12.2022
- Help clients pick and collaborate select pieces that match together.
- Help with organizational challenges within their homes.
- Help with embroidery options and colors.
Demonstrator
Stampin' Up!
09.2008 - 12.2022
- Demonstrated and explain Stampin' Up! products to persuade customers to make purchases.
- Spoke with customers and provided additional product information to complete their purchases .
- Snapped quality photographs to use on social media channels for upcoming and current promotions.
- Provided customer service using extensive knowledge of Stampin' Up! products.
- Communicated product value, quality and style to educate and entice current and potential customers.
- Prepared and designed cards and projects for crops and classes that students could come to.
Instructor And Designer
Stamp Salado
03.2010 - 06.2021
- Designs and creates classes to be taught to students.
- Teach students new and fun techniques in the stamping industry.
- Helped students mix and match paper, embellishments and stamps for their creations.
Floral Designer
Ahhsome Blossoms
04.1998 - 05.2001
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Imparted knowledge on plants and flowers to customers, including how to properly care for their purchases.
- Prepared various floral arrangements, including potted plants and bouquets based on customers request.
- Cared for and processed flowers and greenery from the warehouse to the shop. Stripping leaves, re-cutting of stems and putting into the cooler.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
Floral Department Designer
Sam's Club
01.1997 - 03.1998
- Worked with customers to create and design arrangements for their special occasions.
- Created and displayed arrangements and coordinating products for sale.
- Cared for and restocked buckets of flowers for the most variety for the customers.
Education
Bachelor of Arts - Graphic Design
Academy of Art University
San Francisco, CA05.2006
Associate of Arts - Visual Communication
Austin Community College
Austin, TX05.2001
Floral Design
Benz School of Floral Design
College Station, TX05.1998
High School Diploma -
Amador Valley High School
Pleasanton, CA06.1996
Skills
- Creative
- Outstanding with Color Combinations and Design
- Great Communication Skills
- On Time
- Attentive Customer Service
- Floral inventory management
- Staff training and development
- Visual merchandising
- Scheduling coordination
Timeline
Floral Department Manager
Randalls
06.2023 - Current
Floral Designer
Randalls
09.2022 - 06.2023
Stylist
Color Street
11.2018 - 12.2022
Ambassador
Plexus Worldwide
11.2016 - 12.2022
Consultant
Thirty-One Gifts LLC
04.2014 - 12.2022
Instructor And Designer
Stamp Salado
03.2010 - 06.2021
Demonstrator
Stampin' Up!
09.2008 - 12.2022
Floral Designer
Ahhsome Blossoms
04.1998 - 05.2001
Floral Department Designer
Sam's Club
01.1997 - 03.1998
Bachelor of Arts - Graphic Design
Academy of Art University
Associate of Arts - Visual Communication
Austin Community College
Floral Design
Benz School of Floral Design
High School Diploma -
Amador Valley High School