Jenice Schnell
Hutto,TX
Summary
Experienced Floral Designer with 25 years of experience working with varying styles for differing occasions. Customer-oriented professional with dedication to excellent design, satisfaction and consistent creative and unique designs for communication. I help customers say what their heart feels using flowers and design.
Overview
29
29
years of professional experience
Work History
Floral Department Manager
Randalls
Austin, TX And Round Rock, TX
06.2023 - Current
- Managed floral inventory to ensure optimal stock levels and freshness.
- Trained staff on floral arrangement techniques and customer service protocols.
- Created visually appealing displays to enhance customer shopping experience.
- Coordinated weekly scheduling for floral department personnel to maximize efficiency.
- Oversaw quality control measures to maintain high standards in floral products.
- Adapted to new wire order and DoorDash systems new ordering system, improving product availability and reducing waste.
- Delivered exceptional customer service by handling inquiries promptly while effectively addressing concerns or complaints when necessary.
- Maintained strict adherence to health and safety guidelines throughout daily operations, ensuring a safe environment for both employees and customers.
- Fostered a culture of continuous improvement by encouraging team members to share ideas and suggestions for enhancing department performance.
- Boosted employee morale by fostering a positive work environment with open communication channels between management and staff.
- Ensured visual consistency across all displays within the department by adhering to company branding standards.
Floral Designer
Randalls
Austin, TX
09.2022 - 06.2023
- Designed custom floral arrangements for various events, enhancing client satisfaction and brand reputation.
- Collaborated with clients to understand their vision and preferences, resulting in tailored design solutions.
- Helped train newer Designers on design techniques and customer service best practices, fostering team development.
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Imparted knowledge on plants and flowers to customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Stylist
Color Street
Elgin, Texas
11.2018 - 12.2022
- Helped clients pick desired nails for occasions and outfits.
- Ran specials and tips and tricks in my Facebook VIP group.
- Educated clients about the product.
Ambassador
Plexus Worldwide
Elgin, Texas
11.2016 - 12.2022
- Provide individual health coaching to help clients optimize personal choices of products.
- Monitored social media and online sources for industry trends.
- Give encouragement when clients achieve their goals.
Consultant
Thirty-One Gifts LLC
Elgin, Texas
04.2014 - 12.2022
- Help clients pick and collaborate select pieces that match together.
- Help with organizational challenges within their homes.
- Help with embroidery options and colors.
Demonstrator
Stampin' Up!
Elgin, Texas
09.2008 - 12.2022
- Demonstrated and explain Stampin' Up! products to persuade customers to make purchases.
- Spoke with customers and provided additional product information to complete their purchases .
- Snapped quality photographs to use on social media channels for upcoming and current promotions.
- Provided customer service using extensive knowledge of Stampin' Up! products.
- Communicated product value, quality and style to educate and entice current and potential customers.
- Prepared and designed cards and projects for crops and classes that students could come to.
Instructor And Designer
Stamp Salado
Salado, Texas
03.2010 - 06.2021
- Designs and creates classes to be taught to students.
- Teach students new and fun techniques in the stamping industry.
- Helped students mix and match paper, embellishments and stamps for their creations.
Floral Designer
Ahhsome Blossoms
Austin, Texas
04.1998 - 05.2001
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Imparted knowledge on plants and flowers to customers, including how to properly care for their purchases.
- Prepared various floral arrangements, including potted plants and bouquets based on customers request.
- Cared for and processed flowers and greenery from the warehouse to the shop. Stripping leaves, re-cutting of stems and putting into the cooler.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
Floral Department Designer
Sam's Club
Austin, Texas
01.1997 - 03.1998
- Worked with customers to create and design arrangements for their special occasions.
- Created and displayed arrangements and coordinating products for sale.
- Cared for and restocked buckets of flowers for the most variety for the customers.
Education
Bachelor of Arts - Graphic Design
Academy of Art University
San Francisco, CA05.2006
Associate of Arts - Visual Communication
Austin Community College
Austin, TX05.2001
Floral Design
Benz School of Floral Design
College Station, TX05.1998
High School Diploma -
Amador Valley High School
Pleasanton, CA06.1996
Skills
- Creative
- Outstanding with Color Combinations and Design
- Great Communication Skills
- On Time
- Attentive Customer Service
- Floral inventory management
- Staff training and development
- Visual merchandising
- Scheduling coordination
Timeline
Floral Department Manager
Randalls
06.2023 - Current
Floral Designer
Randalls
09.2022 - 06.2023
Stylist
Color Street
11.2018 - 12.2022
Ambassador
Plexus Worldwide
11.2016 - 12.2022
Consultant
Thirty-One Gifts LLC
04.2014 - 12.2022
Instructor And Designer
Stamp Salado
03.2010 - 06.2021
Demonstrator
Stampin' Up!
09.2008 - 12.2022
Floral Designer
Ahhsome Blossoms
04.1998 - 05.2001
Floral Department Designer
Sam's Club
01.1997 - 03.1998
Bachelor of Arts - Graphic Design
Academy of Art University
Associate of Arts - Visual Communication
Austin Community College
Floral Design
Benz School of Floral Design
High School Diploma -
Amador Valley High School