Jeniece Brown
Clinical Medical Assistant
Louisville,KY
Overview
27
27
years of professional experience
Work History
Night Server
Frisches Big Boy
Louisville, KY
10.2015 - 02.2017
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Customer Returns Processor
Amazon
Louisville, KY
08.2013 - 05.2014
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Unloaded, inspected, and stored damaged and returned products.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
Deli Associate
Walmart
Middletown , KY
04.2013 - 12.2013
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Server
Cracker Barrel
Louisville, KY
05.2009 - 01.2013
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier Team Lead
Mcalisters Deli
Louisville, KY
05.2008 - 05.2009
- Monitored areas for security issues and safety hazards.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Janitor
Rohm and Haas
Louisville, KY
10.2007 - 03.2008
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained floor cleaning and waxing equipment.
Order Picker
Adecco,Rue Gilt Groupe, Derby City Solutions, &UPS
Shepardsville , KY
02.2017 - 05.2025
- Excellent communication skills, both verbal and written.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
Housekeeping
Taylor Maid Services
Louisville, KY
01.2007 - 09.2007
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted staff meetings and communicated with members of other departments to coordinate housekeeping activities.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Maintained facility to meet standards through proper maintenance, repair and housekeeping.
Shift Leader
Captain D's Seafood
Louisville, KY
07.1998 - 12.2006
Timeline
Order Picker
Adecco,Rue Gilt Groupe, Derby City Solutions, &UPS
02.2017 - 05.2025
Night Server
Frisches Big Boy
10.2015 - 02.2017
Customer Returns Processor
Amazon
08.2013 - 05.2014
Deli Associate
Walmart
04.2013 - 12.2013
Server
Cracker Barrel
05.2009 - 01.2013
Cashier Team Lead
Mcalisters Deli
05.2008 - 05.2009
Janitor
Rohm and Haas
10.2007 - 03.2008
Housekeeping
Taylor Maid Services
01.2007 - 09.2007
Shift Leader
Captain D's Seafood
07.1998 - 12.2006
Certification
I have a diploma in Clinical Medical Assisting. I am a newly Certified Medical Assistant! Intake, Vitals, Blood work, Prior Authorization, Medication/ Injection,etc...!
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