Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenifer Bleau

OKC

Summary

Dynamic Pharmacy Technician with proven problem-solving skills and a commitment to patient confidentiality at Walmart. Enhanced workflow efficiency through meticulous medication dispensing and inventory control, significantly improving customer satisfaction. Adept at training team members and fostering collaboration, ensuring adherence to pharmacy law and best practices.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Northcare Pharmacy
07.2024 - 07.2025
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Pharmacy Technician

Walmart
10.2021 - 09.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Academy Trainer`

Walmart
07.2021 - 09.2021
  • Fostered a positive learning environment, promoting teamwork among employees.
  • Promoted a culture of continuous improvement by providing constructive feedback during one-on-one meetings with employees, enabling them to identify areas for growth and development.
  • Supported employees in setting achievable goals, tracking progress, and celebrating accomplishments.

Team Lead

Walmart
10.2020 - 06.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Education

Edmond North High School
Edmond, OK

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Prescription filling
  • Supply restocking
  • Drug inventory control
  • Labeling accuracy
  • Pharmacy software proficiency
  • Interpreting and processing medication orders
  • Pharmacy law compliance

Timeline

Pharmacy Technician

Northcare Pharmacy
07.2024 - 07.2025

Pharmacy Technician

Walmart
10.2021 - 09.2023

Academy Trainer`

Walmart
07.2021 - 09.2021

Team Lead

Walmart
10.2020 - 06.2021

Edmond North High School

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