Jenifer Davila
Dalhart,TX
Summary
Dynamic professional with extensive experience in team leadership and customer service, notably at Murphy USA. Proven track record in enhancing operational efficiency and resolving conflicts, while ensuring a safe and organized environment. Skilled in money handling and decision-making, consistently achieving high customer satisfaction and fostering positive relationships.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Murphy Usa
10.2024 - 07.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Tower Operator
Hilmar Cheese
02.2024 - 10.2024
- Stayed current on industry trends, regulations, and technological advancements to ensure compliance with all applicable standards while maximizing operational efficiency within the tower environment.
- Maintained safe working conditions for tower personnel through rigorous safety inspections and adherence to OSHA guidelines.
Manager
Toot N Totum
02.2020 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Dalhart High School
Dalhart, TXSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
Timeline
Assistant Manager
Murphy Usa
10.2024 - 07.2025
Tower Operator
Hilmar Cheese
02.2024 - 10.2024
Manager
Toot N Totum
02.2020 - 10.2024
Dalhart High School
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