Jenifer Martillo
Orlando,Florida
Summary
Adept Certified Medical Assistant with a proven track record at Winter Park Family Physicians, excelling in patient care and efficient medical support. Mastered HIPAA compliance and vital sign monitoring, significantly reducing patient wait times. Known for compassionate patient interactions and adeptness in medical billing, ensuring optimal patient experiences and streamlined clinic operations. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Winter Park Family Physicians
07.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining organized schedule and swiftly preparing examination rooms.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Education
Associate of Arts -
Valencia College
Orlando, FL12.2024
High School Diploma -
Winter Park High School
Winter Park, FL05.2022
Medical Assisting
Orange Technical College
Winter Park, FL05.2022
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Vital Sign Monitoring
- Medical billing and coding
- Phlebotomy
- Compassionate
- Simple dressings
- Reliable team player
- Compassionate caregiver
Certification
- CMA - Certified Medical Assistant (June 2nd, 2023)
- BLS- Basic Life Support (April 20th, 2024)
Languages
English & Spanish speaking
Timeline
Certified Medical Assistant
Winter Park Family Physicians
07.2022 - Current
Associate of Arts -
Valencia College
High School Diploma -
Winter Park High School
Medical Assisting
Orange Technical College
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