Jenifer Saint fleur
Lake Worth,FL
Summary
Insightful and dedicated Sales Agent with exceptional customer service, time management and problem-solving abilities. Bilingual and extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vacation Sales Representative
Smarter consulting llc
Boca Raton
09.2024 - Current
- Greeted customers and provided them with product information.
- Developed customer relationships to facilitate sales.
- Conducted research on competitive vacation packages and rates.
- Assisted customers in selecting appropriate vacation packages for their needs.
- Advised customers on payment options, discounts, and promotions available.
- Maintained up-to-date knowledge of company policies and procedures related to sales activities.
- Processed payments for customers according to established guidelines.
- Identified opportunities for cross-selling additional travel products or services.
Dispatcher/Customer Service
Nation Safe Drivers
Boca Raton, FL
11.2022 - Current
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Resolved customer complaints related to service issues or delays.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Sales Agent
Infinity Sales Group, LLC
Boca Raton, FL
09.2021 - Current
- Inbound call center Sales agent for internet access.
- Analyzed data to identify trends in customer behavior and preferences.
- Developed relationships with customers by providing excellent customer service.
- Identified opportunities for cross-selling additional products and services.
Crew Member
B'ing the best
Lake Worth, FL
09.2020 - Current
- I am a crew member at McDonald's my position required me to have good communication skills and people skills
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Food Service Worker
Cold Stone Creamery
Lake Worth, FL
06.2020 - 01.2021
- Cleaned kitchen areas, equipment and utensils.
- Assisted in the preparation of food items according to recipes and instructions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Greeted customers upon arrival in the dining area.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Election Poll Worker
PollWorker
West Palm Beach, FL
08.2020 - 10.2020
- Provided assistance to voters by explaining voting procedures and answering questions.
- Verified voter eligibility through checking identification and confirming registration information.
- Distributed ballots to voters, ensuring they were given the correct ballot type.
- Monitored polling area to ensure that only eligible voters were allowed to cast their votes.
- Assisted in setting up the polling station prior to opening time, including arranging chairs and tables for voters.
- Inspected voting machines before polls opened, verifying that all necessary equipment was present and functioning properly.
Education
High school or equivalent -
Santaluces Community High School
06.2021
Skills
- Telemarketing
- Marketing
- Time management abilities
- Graphic Design
- Photography
- Adobe Photoshop
- Customer service
- Building rapport
- Customer engagement
- Problem-solving abilities
- Travel package documentation
- Payment processing
- Excellent communication
- Upselling
- Multi-tasking
- Active listening
- Scheduling
- Critical thinking
Certification
Photoshop, Present, I am photoshop certified
Additional Information
I have great people skills, I am a focused and hardworking person I will make sure I get the job done.
Timeline
Vacation Sales Representative
Smarter consulting llc
09.2024 - Current
Dispatcher/Customer Service
Nation Safe Drivers
11.2022 - Current
Sales Agent
Infinity Sales Group, LLC
09.2021 - Current
Crew Member
B'ing the best
09.2020 - Current
Election Poll Worker
PollWorker
08.2020 - 10.2020
Food Service Worker
Cold Stone Creamery
06.2020 - 01.2021
High school or equivalent -
Santaluces Community High School